[Resolved] Reliance Digital — wrong power rated product received

Ranjit More

from Solapur, Maharashtra

Address:

C-203 Sanavi Angan, kodrenagar, shewalwadi, hadapsar, Pune, 411028

I have received the wrong energy efficient model of water geyser. Yesterday during purchasing 5 star rated model shown and i have personally confirm same repeatedly about that. Today i have received this product with 4 star energy rated.
I want to replace this with as agreed 5 star energy rated product. Yesterday shown model piece and today's received piece both are different.

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Aug 5, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2019

Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.