[Resolved] Reliance — discontinuation of sim service,within a month | |||
Last month I took this no. of reliance. -[protected].. After activating it on the 10th of December, on 25th December, they messaged me that my caf documents have not been verified….but I had already given them to the retailer, ad it was also received by the company, because the no. had been activated 15 days back…I called the customer care also and he said that there was no problem with my verification, the message would have been sent by mistake by the company… But to my surprise, they discontinued my services within a few days….although it being the company’s illogical and careless fault, I have resubmitted my voter id and photograph to the retailer….even the retailer was annoyed by this service of reliance …he ringed up the local reliance authority, but they were too busy to attend the call…kindly resume my services immediately, or I will have to contact further higher authorities and consumer court..i am facing problems due to this sudden irrelevant discontinuation of services.. My alternate no.-[protected] for any queries. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
5 Comments | |||
Comments
ok...i need a real quick response
Dear Avijit,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
no...your CS associate contacted me, but the no. has yet not been activated...you are just presuming anything on your own, and affirming it...heights of carelessness!!...kindly get the no. activated, instead of just giving statements
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications