[Resolved]  Reliance Fresh — Announced discounts on rates not reflecting at Billing Counter

Address:

East Godavari, Andhra Pradesh

At Reliance Fresh, Kakinada Branch, many a times the offering discounts/rebates are not reflecting in final billing at the Billing Counters and thus be fooling/ cheating straight away the customers. The discount tags at items/ news paper announcements/ phamplets giving at reception does not tally the final rates frequently at the time of billing.If the customer is not aware this discrepancy in rates, no doubt he has been be fooled at once. This is either due to delayed updating of discount offers or the products available on the racks are not matching their codes because of old stock. However this gross mistake/confusion about rate discrepancy should be resolved and give confidence to the customers for to continue shopping at your Kakinada branch. For example of this type of mistake, there is a discount offer for Ganesh Chaturdhi from 29-31 August 2014 in News papers. I found rate discounts are not tallying for 200gms kissan Mixed fruit jam/500 gms Kashew packet and so on...even in vegetable section the change of rates are not reflecting frequently and got cheated at billing time. It is requested to instruct your local Manager to be alert to enter into the system o[censored]pdating when ever the changes/discount offers are implemented, so that customers would not face the inconvenience and loss.