Claimed

Reliance Fresh Complaints & Reviews

1.3
Last updated Mar 23, 2024
Complaints 2149
Resolved
538
Unresolved
1611
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Fresh

Having problems with Reliance Fresh?

File a complaint and get it resolved by Reliance Fresh customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Fresh
Customer Service Contacts

Reliance Fresh Phone Numbers

Toll free
1800 1027382
512
181
1800 233 7382
127
78
Phone
+91 22 2278 5000
156
68
+91 22 4017 6400
43
32

Reliance Fresh Website

Reliance Fresh Head Office Address

Makers Chambers - IV, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India
400 021

Reliance Fresh reviews & complaints page 106

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajesh Kumar Jaiswal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Customer Care Service

Sir,

I am a regular visitor of Reliance Fresh Store at Nangloi, Delhi. on 1st Oct -08 I visited Reliance store to buy some milk. As asked by the Security Guard, I left my helmet on the desk beside him. When I returned to him after purchasing I didn't find my helmet there. When I asked him, he replied it was not his duty to guard customers' articles. After making complain to the store superviser, he got me connected...
Helpful
Be the first one to find this review helpful
Found this helpful?
50 Comments
Report
Copy
A
anil gupta52
from Delhi, Delhi
Report
Copy

Pathetic approach

I m regular visitor of Reliance fresh store at Tamoor Nagar, New friemds colony, new delhi. On 6th Oct at 7pm I went to buy 25bottles of Reliance nor ask others to use 2ltr each of Coke, Fanta and Limca with 10x1 ltrs of frooti. It was agreed upon that upon locating and placing the reqd numbers in night, I shall be able to collect in the morning of 7th Oct at 7.30am. The whole process went off and at the time of billing, the gift item with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr.varaprasad
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miss behaved with consumer

Sir

I am a regular visitor to purchase the needed house hold things from relaince fresh since it started.
but to-day when i went to purchase the things to hydernagar branch relaince fresh stores there the entire entrance is been blocked with freshly arraived stocks & so many is selecting as they need, i also did the same for few minutes all of the sudden one of the costmer service attandant started shouting the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
YOGESH AGARWAL
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad behaviour of employees

From: [protected]@hotmail.com
To: [protected]@ril.com
Subject: URGENT: COMPLAINT AGAINST VIJAY KUMAR AND ANIL KUMAR
Date: Fri, 3 Oct 2008 16:49:25 +0530

Dear Sh.Mukesh Ambani ji,
I HAVE BEEN VISITING YOUR RELIANCE FRESH STORES AND RELIANCE SUPER REGULARLY AND HAVE BEEN APPRICIATING IT EVERYWHERE.

BUT SINCE LAST FEW MONTHS, I HAVE BEEN VISITING YOUR RELIANCE FRESH STORE AT SHAHEED BHAGAT...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
S
Sunil kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home Delivery

Hi,
I wanted to inform you about the kind of customer service is provided in Reliance fresh store in sector 22 in chandigarh. I went to the store at 10 AM on 2nd oct and purchased goods like vegetables, fruits and other consumables. I requested for home delivery as i have to go some where else also.Ms Shalu in store assured me that maximum the delivery will be done by 2 PM. so i agreed but i informed them that i have to go out at...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SUMIT GOYAL
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WESTON DVD

hI I A M SUMIT GOYAL DOING JOB IN COMPANY ONE OF MY BAD DAY WHEN I AM GOING TO RELIANCE FRESH SECTOR 22B CHANDIGARH TO BUY A WESTON DVD PLAYER. I AM HAPPY THAT TIME WHEN I BUY IT. BUT THIS HAPPINESS IS ONLY FOR FEW DAYS BECAUSE I DO NOT KNOW HOW THE REMOTE OF THAT DVD WAS NON-WORKABLE. I MADE A VISIT THEIR WITH A REMOTE BUT THEY SAID THEY HAVE ONLY SALES OFFICE AND NOT A SERVICE CENTER THAT TIME THEY SAID THAT DVD PLAYER IS NOT IN OUR STOCK...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
V
vishal aggarwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FALSE TRADE PRACTICES

This is a complaint regarding false trade practises adopted by reliance fresh store .dugri road.ludhiana.whose sales manager is puneet singh. moile no:[protected].

1)The said store under his guidance displays wrong rates at the display counters and when the same is brougt to billing counter paying the bill one comes to know aout the discrepancy.

2) Hot offers introduced by the store sells products that are beyond...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srinivas k r v
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

small change not being given back multiple times

i regularly shop at reliance fresh stores, , tirunagar, madurai. every time the remaining change of small amounts is not being refunded back on the pretext that small denomination coins are unavailabe. I would have so far lost minimum Rs25/- within three months.when i insisted for submitting my complaint the store executives cleverly told me that the register is misplaced and requested me to fill in a feed back form. what sort of cheating...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
PRAKASH RANJAN PATTNAIK
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BONUS POINTS REDEEMED BY THEIR STAFF

HI THIS IS PRAKASH.I AM A REGULAR VISITOR TO THIS STORE SINCE JAN'2007, IN BANJARA HILLS HYDERABAD..STILL I HAVE THE TEMPORARY CARD.AND TO MY MIS-FORTUNE..I HAD AROUND 202 RUPEES WORTH POINTS IN MY CARD.BUT IT IS REDEEMDE BY SOMEBODY..WHEN I ENQUIRED .NO BODY IS RESPONDING TO ME PROPERLY.MY RELIANCE ONE CARD NUMBER IS "[protected]".PLEASE HELP ME.....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
V
Veena
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Head Office - Quality Control Official

1. I think Reliance Fresh have made their Head office in Hell (Ambani Residence) as no one even the Fr. Mgr. of Vikaspuri (Tel no.[protected] does not have its Head Office addresses where any suggestion or complaint can be made if you are not satisfied with the Store.

2. The Schemes are not displayed in the Vikaspuri Store. The STore is just like a Pigeon Hole where all the items are put one above the other with no Hygiene....
Helpful
Be the first one to find this review helpful
Found this helpful?
34 Comments
Report
Copy
S
S.SOBHAN BABU
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF PERMANENT CARD

Please expedite the permanent card for the temporray card bearing no[protected]

regards,
S.SOBHAN BABU
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
17 Comments
Report
Copy
P
P V RATNAKARA RAO
from Pedana, Andhra Pradesh
Report
Copy

not acceptance of debit card

To day i purchased some 7 items in Reliance fresh shop and bill amount of Rs. 122.24. I have given debit card in cash counter, but the said debit card not accepted in our counter. I said when i was purchased in Banjara Hills, Reliance Fresh they accepted why u r not accepted debit card. My card No. [protected]. Some times we can not carry money that time we have to face problem. This is for u r information and rectification Please....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mr. Saood Ahmad
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Sold after Expiry Date

I have purchased a Kellogg's Chocos from reliance fresh ltd. Hasanpur Village, Patparganj, New Delhi 110092 on August 31, 2008 at 17:44 Hours. The item which i have purchased has the expiry date of August 20, 2008. My daughter got ill after eating the kellogg's chocos. I just want to file a case for compensation against Reliance Fresh Ltd....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay Kumar
from Pathri, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Is this really a retail Store for a small Customer?

Hi !

I am Ajay Kumar from Yamuna Nagar - Haryana. I generally used to purchase all consumable items from Reliance Fresh including Milk. What i have noticed; during some promotional scheme days (when the milk is Rs. 2/litre chepaer) the people at Reliance Fresh will simply deny to sell milk to small customers like me who purchase 3 ltrs. of milk a day. Instead you can see crates of milk being loaded into wagons of dairywallahs...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
B
Baskaran Subramanian
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Malfunctioning of EFTPOS machine

With great concern, I would like to point out that I went to the Reliance Fresh shop located at the 18th Main Road Anna Nagar West Chennai on 29th Aug 2008 around 7.45 p.m., and bought goods worth Rs. 519/- I have used my credit card towards the payment and unfortunately the check-out operator has informed me that the card has been declined. They did not issue me the decline receipt as proof. Immediately, I have contacted my bank and they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jaisimha Pai
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Low Quality Reliance Select Milk

Dear Sir,
Till date i was the regular customer of reliance fresh but on 24/08/08, there was an offer on Reliance Select Milk Family Pack as well as on full cream milk at Bali Nagar Branch, near ramesh nagar Metro Station, New Delhi. And i purchased 500 ml pack-6 nos. i.e total of 3 ltrs., in this 1 ltr. was of full cream milk and 2ltrs. was of family pack and CASH MEMO Details:-
C1008 # 0171 date 24/08/08 time: 21:10:18br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Naminder
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mis Management at Jubilee Hills store

My wife has been regular patron of Reliance Fresh outlet at Jubilee Hills, Hyderabad. But for last few days the Store manager has been making life difficult for regular patrons by not opening the store and making customers wait outside while giving lame excuses. The worse part is that they are allowing some selected customers to carry out shopping, who seem to be doing bulk purchases. This is very irritating as the morning hours are very...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pawan Kashyap
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour of Reliance Fresh Staff

Dear Sir

It gives me immense pleasure to declare that I am a customer of your Reliance Fresh but it is regretful to tell you that my experience with Reliance Fresh is “NOT GOOD” and the credit goes to your staff.

Some of your staff don’t know how to behave with the customers….let their behaviour alone….they are even indifference to the complaints of the customers….which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RAJEN R SIROYA
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge fail

Complaint Details : I. rajen siroya, did a recharge of rs200 from reliance
fresh (hanuman nagar, ngp) on my mobile no.[protected].
it just credited only 2 paise
so i ask reliance communication for the same .
after a lot of discussion rel comm. suggested that they can reverse the
process and cancel the recharge done...
so i allowed them to do the same ... and rel comm. have done their job
succesfullybr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek Bohra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty Card

recently i have purchased ceiling fan and juicer from one the RELIANCE FRESH STORE in Udaipur.
when i asked about the warranty card duly fiiled up, the store officials said that we need to open the packing for filling the warranty card.
is anyone out there would be there intrested in spending half an hour just for the formalities that could have been done at the store itself before putting them in cart.
i would strongly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy