Claimed

Reliance Fresh Complaints & Reviews

1.3
Last updated Mar 23, 2024
Complaints 2149
Resolved
538
Unresolved
1611
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Fresh

Having problems with Reliance Fresh?

File a complaint and get it resolved by Reliance Fresh customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Fresh
Customer Service Contacts

Reliance Fresh Phone Numbers

Toll free
1800 1027382
512
181
1800 233 7382
127
78
Phone
+91 22 2278 5000
156
68
+91 22 4017 6400
43
32

Reliance Fresh Website

Reliance Fresh Head Office Address

Makers Chambers - IV, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India
400 021

Reliance Fresh reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
srinudigitalassistant
Report
Copy

Mislead the customers

Address:VUYYURU

Today i went to reliance fresh and smart superstore, vuyyuru, krishna district, andhra pradesh - 521165. Outside the shop displayed that 10% discount - sbi card, because of this reason i shopped rs.6113, finally telling that discount only on sbi creditcard.
And
displaying bord rate is different and billing rate is different like this vuyyure reliance smart manager misleading the customers. Please take necessary action on him....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jck1122
from Chengalpattu, Tamil Nadu
Report
Copy

Misbehaviour by reliance fresh staff

Eff today section 144 crpc is in effect in ernakulam area, and only 5 customers are allowed inside a shop . The law is not clear as to the floor area of shop . The reliance fresh in Kalamssery and kakkanad has big floor area and as such 5 customers in such a shop is negligible and I therefore request the reliance management to take up this issue with the authorities so the customer is least troubled.

I visited Reliance Fresh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Katriguppe Bangalore 560085

Bought 200 gm of Britannia cheese and got it billed along with other items. However, after scanning, I was not given the cheese pack. In a hurry, I exited with all items and immediately realised that have left it behind. When I returned immediately after 1 min, I was told that it was my problem.
I have a feeling that the billing staff kept it to themselves and I have been cheated.

I want the CCTV cameras to be checked....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Chander
Report
Copy

Double charged on my bill

I had been to your reliance fresh, natesan nagar store in chennai recently and i opted to pay the bill through my debit card for the things i had purchased, the staff who was assisting me at one of the bill counters swiped the card, after keying in the pin number, i noticed that the pos displayed receiving message, though, the personnel denied me that the amount been not debited, as the receipt was not generated from their terminal (I don't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
J Baskar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

arrogant behavior of mr. vijaya kumar - store manager, medavakkam branch, reliance fresh, chennai - reg.

Ear sir / madam,

We visited the reliance fresh - medavakkam branch on 27.09.2020 at 09.35 a. M. And purchased some provision items and returned back to our home. After reaching our home we found some of the items is expiry nearing product, especially which we purchased milky mist khoa - 2 no. S. And later we decided to exchange these two items. And we visited the same branch again in the evening around 05.00 pm to exchange...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Sudhakar43
Report
Copy

not allowing kids with parents

Address:Sion East

Why they're not allowing kids, they are telling awit the child outside.
If i awaiting outside kids they are safe or inside reliance fresh will be the safe?

Please inform your security to allow kids with parents, don't await outside.

All india is now opened then why drama in reliance.

Another mall they are allocated to go inside.

Request to u that plz allowing everyone.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:PARTH EMPIRE. MANINAGAR , AHMEDABAD INDIA

Vegetables in Maninagar fresh srore, Ahmedabad does not knowingly order in sufficient quantity and quality. Employee says our salaries are cut if vegetable fall.Since the vegetable is not in sufficient stock the public has to go back so that the name of the store is tarnished. We request that this complaint to be considered....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
siddharthbehura
Report
Copy

Substandard sugar

Address:Siddharth Behura,Ring Road, Mangalabag, Cuttack

The sugar purchased from relaince fresh cantonment road, cuttack, next to hp petrol pump is of substandard quality it's dirty in colour and moisture laden, and the the sugar is of relaince brand....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Reliance fresh outlet kodungallore, thrissur district, kerla

The quality of vegetables purchased from reliance fresh kodungallore outlet was very poor and the quantity in body spray bottles are not adequate as it was not sealed and every one trying it out, thus the volume goes down.

I suggest to keep one body spray bottle, open as sample to try it out by the customers and seal all other bottles

Sinoj n s
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
animawat
Report
Copy

Farm Pearl Frozen Mutter

Address:Anuradha Agencies, Shivshakti Building, Amravati Road, Amravati Road, Ambedkar Nagar, Nagpur - 440001

Hello TEAM,

By this Monday, Sep 21 I purchased "Farm Pearl" frozen mutter with 2 packets of 130 Rs. each from Reliance Fresh shop near Jagnade Chowk, Nandanvan and when I came to home and tried to use them, I was completely shocked by seeing completely "SPOILED" mutters :-( :-(

I see good packing quality but customers don't want your packing quality but they really want main "Material Quality". Request you to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Prasad motor, vill Madhukam ps sukhdev nagar, Ranchi jharkhand

I had purchase the above mentioned products from reliance retail limited prasad motor ratu road ranchi on dated 18/09/2020 and today i went for exchange but the store manager had refused to return as he said that very rudely that we don't exchange any goods, but when i insist and shown them that in your (Reliance retail bill) it has clearly mention that any good can be exchange in 14days with proper bill. Finally he closed his words by saying...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay Kumar 1968
Report
Copy

customer service at bangur, kolkata

I want to draw your kind attention towards the customer service at reliance fresh, bangur, kolkata. The behavior of the staff and security is not good. They are unnecessary harassing the customer.

Kindly check and take necessary step....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venkatesh Jupalli
Report
Copy

Amul cheese

Address:HNo:8-3-228/719/A , Rahmath Nagar,Yousuf Guda, Hyderabad -500045

Dear team,
At the store (Yousuf guda) purchase of amul cheese pack net weight:200g (8ux 25g) but open the packet 7u x25g.
Please resolve the issue asap....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Cuttack,Kanika chhaka

Cuttack, Kanika chhaka relience fresh staff, stole my lots of stuff, I can't believe how she can behave like this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:NAGOLE - 500068

I am, phaneendra. I am middle class man. I went to reliance fresh store in nagole at evening 7.30 pm on 3rd sep 2020. I brought items.. Went to billpoint, there they shown me paytm qr code. I scanned and asked bill amount. He said 400, i paid success fully. The billing man said.."without otp u cant paid.. How u paid".. I shown screen shots also. But lady manager came and she also said.. I wont paid.. And they took items from me asked me to...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:North Usman Road, T Nagar, Chennai

Stores sales girls hide best items till their relatives, friends come and take. They do not display discounted items in their places. THEY ARE RUDE AND ABUSING SENIOR CITIZENS. THEY ADD ITEMS WHICH WE HAVE NOT PURCHASED.IN LOCK DOWN PERIOD THEY SELL MILK TO TEA SHOP OWNERS.STORES IN CHARGE IS THE CULPRIT. THEY LOOT MONEY AND THEY DO NOT GIVE CHANGE COINS BACK. wE HAVE VISITED OTHER RELIANCE FRESH STORES IN CHENNAI. ALL ARE GENUINE STORES....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore yehlanka

Hello, my name is arvind dandotiya ([protected]). I have been a regular customer of reliance fresh grocery stores for more than two year. Today i have purchased groceries as usual, i have checked my bill first time and noticed that the rate of the item is not matching as they text in the store. in the evening myself went there (Reliance fresh store) and the manager is taking responsibility for this mistake. Can anyone tell me the responsibility of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:751024

On a heavy rainy evening today I had gone to RF for shopping but they cheated me as mentioned in subject. Could not back as it was heavily raining. The display or ad price in store for Garlic and mustard oil were different than billing. It was 160 per kg and 125 per lt in display but they have billed higher. Pfa....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Ordered the items from JioMart and was supposed to be delivered on 22nd. Later it was delivered on 24th partially and in damaged condition.

Order #[protected]A

1. Dettol org HW 175 Ml - 1 No. (Not received)

2. Modern 100 Whole Wheat 400 g PP - 1 No. (Received in damaged condition and packet torn...Perishable item)

Still the above items are not delivered as promised by Reliance...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Reliance fresh, Kharvel nagar, Bhubaneswar

I have ordered groceries from kharvel nagar reliance fresh, Bhubaneswar on 17th August 2020. I cancelled the order on 18 August 2020. It has been 7 days from that day but still I have not got the refund amount of 773 rupees yet.

My order I'd is[protected]A.

I had paid for the order through paytm which is linked to the number [protected].

Please do the needful for refund of 773 rupees in...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy