Claimed

Reliance Fresh Complaints & Reviews

1.3
Last updated Mar 23, 2024
Complaints 2149
Resolved
538
Unresolved
1611
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Fresh

Having problems with Reliance Fresh?

File a complaint and get it resolved by Reliance Fresh customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Fresh
Customer Service Contacts

Reliance Fresh Phone Numbers

Toll free
1800 1027382
512
181
1800 233 7382
127
78
Phone
+91 22 2278 5000
156
68
+91 22 4017 6400
43
32

Reliance Fresh Website

Reliance Fresh Head Office Address

Makers Chambers - IV, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India
400 021

Reliance Fresh reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Hello, reliance smart team,

This is regarding my order no. [protected] the order which i received (Taxinvoice#[protected]) is totally different then what i have ordered and moreover shopkeeper doesn’t inform me that equivalent item is not available, they provided my higher mrp product, unfortunately when i received the order i didn't check the item and their mrps but later on when i check, it was surprise for me and for...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BHARAT RAO Maratha
from Powai, Maharashtra
Report
Copy

delivery of products and response

Address:Azad Nagar, bhilwara, Rajasthan, Bhilwara, Rajasthan, 311001

I gave oder on 25/3/2020 for grocery items and they said to me send your list on whatsapp and it's taken 2 to 3 days. It's 1/4/2020 i not received my ordered, i also texted on his number. I only want to ask you if you not able to delivered you have to say your customers sorry sir we not able to deliver. The mobile number of person who takes my order ([protected])...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karan Parvekar
from Powai, Maharashtra
Report
Copy

double charged

Address:Reliance fresh , near Ivy state , Wagholi,Pune, Pune, Maharashtra, 412207

I have purchased three items and did Google pay for brs 112.80 the amount got debited from my account and reflected even in gpay but due to server issue as told by billing man bill did not generated and he made me pay again and then got the bill. They must need to check their instead of making customer pay twice even though the payment was made at first and I showed him debited transaction too. I want my money back asap ....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Brig SDS
from Powai, Maharashtra
Report
Copy

amul milk buffalo and amul milk gold

Address:KHARGHAR SEC 20, 410210

Sir, it is requested that the supply of amul milk gold & buffalo needs to be ensured in the reliance fresh kharghar, pin 410210, as the quantity is insufficient /not available, may be due to lock down, but, amul gold is available in other outlets
Secondly, senior citizens may please be given priority in the present circumstances and the waiting period needs to be mitigated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradeep87014552
Report
Copy

grocery

Address:Ranchi, Jharkhand

It is really very shameful that reliance fresh is treating it's customers at this point of time. I had ordered on 27 march and spoke to concerned persons of reliance fresh, but till this time no help. These people tell lies and have no moral values
Shame on you reliance fresh. See my communication below

"[3/27, 10:21] pradeep lohumi: please deliver following items
1. Onion 1 kg
2. Tomato 1 kg
3....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reela
Report
Copy

harassment to the employees

Address:Malleswaram 16th cross, Bangalore, Karnataka, 560003

This is regarding harassment of the employees. I raising this complaint on the asm named (Siddu) in malleswaram 16th cross branch harassing employee to attend the job now it is the situation where nobody can come out where there is corona cases rising everywhere government is asking public to stay at home and thus fellow has been massaging to attend to the job or will be taken out of the job....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyma Shajan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

twice the money was credited for sugar

Address:Tc 17/973(13),Midhunam,Chattambi Swami road,Poojappura P O, Thiruvananthapuram, Kerala, 695012

I purchased 10 kg Sugar from Reliance Fresh edapazhinji, Thiruvananthapuram.I even remember the people who packed sugar for me and the person who billed.I told the person it is 10 kg but she has put 20 kg in bill.I am ready to submit the product.

Can get refund for it?Please take necessary action as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravindranath Shukla
from Powai, Maharashtra
Report
Copy

peanuts ke bare me

Address:Bleck smith corner 1plot no. 1 set13 B304 kalamboli navi mumbai 410218, 10218

Mene road pali kalamboli se peanuts 2.6kg.(momphali dana ) kharida o kharab he kadwa lag raha he kyoki wah bahut purana he aap ka stor khula bhi nahi he abhi kaha par change karu kripya meri sahayata kijia....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Peri Ravi Kumar
from Visakhapatnam, Andhra Pradesh
Report
Copy

watermelon spurious and smelling

Address:Visakhapatnam, Andhra Pradesh, 530051

Bill no:32 Dated23.03.2020, PomIS No:R 104, Cashier:60406883.I Have lurched fruits worth Rs810.00 and water melon is smelling.spoiled.i want return the item....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560103

Went to reliance fresh, green glen layout, bellandur, bangalore and on the billing counter was asked to tender exact change by the lady. She started with disrespectful tone and loud voice on asking if she has change (Which she had). She continued and asked to leave the order there.
Asked for complaint book but denied that too after some drama.
Also this is not the first time this is happening, by the same employee....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aishwarya Gs
Report
Copy

amul shrikhand

Address:#164/108, 4th main, 1st jp nagar, Bangalore, Bangalore, Karnataka, 560078

I bought amul shrikhand the date was not expired it was sealed and opened the pack on same day itself it was totally roughten bad smell it was totally spoilt
Very bad maintenance at. Reliance fresh kattrigupee banglore the product color had also changed n it costs around 100 rupees which s a loss to me very much unexpected experience at your store...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:pipal wala chowk, 110059

Store 2425 is always harassing customer for payment - keep moving customer pos to pos for billing this is not one tome every-time you shop from here then you have to have another 30 minutes for billing every time pos counter is empty with no pos guy and the store is on messy condition, you have to move -4 counter for payment/card swipe, like billing is at one counter then move to swipe to other counter then 2nd person sent you to 3-4, counter...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Sector-4 Gurugram, Gurgaon, Haryana, 122001

I have to submit complaint or review you can say about the relaince fresh in my city sector 4 gurugram. Where people have to wait too much in queue and spending there most precious time in the queue only, because there is only one machine for weight and tag which are applied on vegetables and fruits first people have to wait there than in the billing line and it takes upto 20-25 minutes for taking 1-2kg vegetables or fruits....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
harsh7290
Report
Copy

theft of helmet

Address:5/13, SARVJAN SOCIETY, AKBARPUR,KOLAR ROAD, Bhopal, Madhya Pradesh, 462042

This is to inform you that i was going for to shopping at Reliance Fresh(Sarvadhram Colony, Mandakini Chowck, Kolar Rd, Bhopal 462042) by Dated 28th Oct 2019, By the time i was entered & taken mine Helmet with my own hand, But guard tell me please keep in shelf of baggage store outside from the main gate, Then i'll put it there & go to the shopping inside, After shop we saw Helmet is theft through baggage shelf, then i ask the manager of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arunbhavya
Report
Copy

double payment and response

Address:Raja park, Jaipur, Rajasthan

I have purchased food item on 22 02 2020 at 19.54 from store code 2082 through sodexo. Amt was deducted but due to some error bill not generated. Hence further payment was made in cash. Please refund the amount and clerify why customer suffer for the technical error problem from your side. Store code authority told me that it may take 3 to 7 days for resolving the issue. Why you should not wait for the said time period and not charged next...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Siddharth Kapadnis
Report
Copy

rs 14 charged for a jute bag

Address:Plot No. E-9 & E-10, Kanta Khaturia Colony, Bikaner, Rajasthan 334003, 334003

Reliance fresh - vyas colony, bikaner has charged me rs 14 for a jute bag, which seems to be highy inappropriate as the cost would not be more than few paisa.
The staff seemed to be reluctant in taking this further besides me mentioning them about the previous cases filed and resolver for the same matte. (Plot no. E-9 & e-10, kanta khaturia colony, bikaner, rajasthan 334003)...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Sector 04, Gurugram, Gurgaon, Haryana, 122001

Dear customer care head/coo of reliance fresh,

My name is pushkar, one of your regular customer to reliance fresh, sector 04.
I would like register very serious complain here. One of your employee, mr. Sudhir has insulted deliberately on using bio-degradable packets for vegetables.
I even asked him, it will be taken care of. Despite of this statement, he started yelling/shouting on me.
When i demanded...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Megarora1
Report
Copy

delivery not on time

Address:400072

Hello - i regularly order my vegetable from reliance fresh from the past 2 to 3 year. I am experiencing extreme delay in the delivery of my vegetables from nov 2019. I usually select the 7:30 - 10 am morning slot to so i get fresh and timely delivery. Today i received my vegetable delivery around10 am after constant calls to the vendor. For all these years i use to get my order by 7:30 or max 8 am. I have observed sometime one delivery boy...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sriharihulimani
Report
Copy

reliance fresh employee miss

Address:ORCHID MALL SUPER MARKET ROAD GULBARAG, Gulbarga, Karnataka, 585102

Dear sir and madam

When i went to purchase in your store, then one of your employees has misbehavior with me,

He asks us why have you come here?

We were checking the offer and to buy the product your employee asks why have you come?

Has inserted me in front of everyone..

Visited date and place
Gulbarag reliance fresh mart
Orchid mall gulabrag -585102br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atuljain1979
from Delhi, Delhi
Report
Copy

promo offers are not honored

Address:560035

I visited reliance fresh store on jan 01' 2020. I noticed a promo offer for harpic for rs. 156. Post billing i noticed that the product has been billed rs. 198. When i inquired the staff they checked and said, the product cannot be sold @ 156 and i have to pay 198.
When i refused to buy the product @ 198, the staff was prompt in giving a refund. So thanks for that.
The issues are:
1. Had i not noticed the product amount...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy