Reliance Fresh Complaints & Reviews

Dear Reliance Team.
I have purchased one bottle of Mango Ship worth Rs. 67.00 (Item name: MGS MNG FD 1.2 L PET, ) on May 11, 2017 through debit card. After processing my card the appointed cashier added the payment was unsuccessful due to server problem of the respective bank. In spite of successful deduction of Rs. 67.00, he assures that the same amount will surely be credited to my respective bank account within 24Hrs. But unfortunately,...

3_days gone but still not refund my amount 2 times swipe by citi Bank card and both transaction done and SMS received by me but ur executive said this has not done after show my SMS and again I swipe my cosmos debit card and this was done but after deduction both time my amount not reverse done..I really following with your Sus Pashan Road centre but very rudly response.. I need my amount refund otherwise will go take strict complaints to...

I visited Reliance fresh store at Kothrud, Pune on Paud road near MIT college. I bought only single item and stood in the billing line. As soon as my billing turn came, the billing executive the lady out there told me the counter is closed before checking how many items are there with me to bill. However, there were still 45 mins left as per the store timings. I found this insulting and complained about the same to store manager. While I...

Money has been deducted twice and cash also has been paid for a charge of 971.22. Reverse/refund transaction has only been initiated once which should be done twice ideally, since cash is also paid. Kindly look into this matter and revert asap, please.

While the person at billing counter said she couldnt get the card working, the money has been deducted twice.
Kindly ensure it's done correctly. Thanks....

Hi
Reliance team

Complaint no 1760831 (See attachment)
Request id ttn1760831 (Registered on[protected]

Not resoled yet even after 15 days.

This state that you all are supporting wrong things done at your reliance fresh centre (Vaishali nagar ajmer).

Even on telephonic talking to mr nitin bhatnagar (Mobile no.[protected] on the same day, no satisfactory answer given...

Hi,

I purchased one biscuit packet from hyderabad reliance fresh store near golden temple manikonda. While open the biscuit packet from inside biscuits packet was opened & half line biscuits was missing.

Also note :- one of the area manager pavan [protected] speaks loose talks & tried to show muscle power.

They are displaying product for sale :- expire products on sale.

The way...

I ve purchased pears pure and gentle facewash from one of the reliance fresh mall from jaipur. The MRP of that product is rs 95 in any other grocery shop but here in reliance fresh the MRP was rs 110. Why do u take 15 rs extra and then show that u have given discount of 2 rs below MRP.
And if are wondering that the price of that particular product would have been increased then I had immediately check in the local seller's shop it...

Dear Sir / Madam, Very humbly this is to state that i've been shopping with reliance fresh since its inception in Udaipur at Sector 3 Hiran Magri. I am very thankful to all the employees & founder owners of the company for the way it has been planned for the benefit of the customer. It serves the best groceries available in the most fresh and systematic manner. THANK YOU ONE AND ALL.
Sir I would further like to state that no-a-days...

Didn't get me a change of 2000 arguing that i always have a problem and should come after 9pm. A girl student during exams go out to buy necessary stuff and this behavior is totally intolerable. Should be more humble and efficient. Shouldn't take out grudges and force customers to buy more products. Should have enough exchange value. Work on the complaints. Kept me waiting and then was totally unapologetic. Shouldn't blame the customers for...

Today morning i bought a tray of 30 egg which was loose packed, i asked whether the quality is good or not. They said it is good. When i boiled the eggs at my home ithought they were good but after sometime when i peeled them off i saw that the colour of the egg changed to light yellow. When i ate one of them it was so bad and hard that i couldn't eat them. Please do something about it. I bought it at tilak nagar branch new delhi...

Date of incident: 09th april, 2017
Client number: [protected]
On 9th april'17, i have purchased items amounting rs. 1100/- from your reliance fresh outlet at indradhanu market, irc village, nayapalli, bhubaneswar. During payment by united bank of india debit card no - [protected], the sales person deducted rs. 4400/- by mistake, which i came to know after seeing the message in my mobile number [protected]. I have lodged...

Worst service in miryalaguda, i believe that relaince is one of the best super market and im an regular customer. Here in miryalaguda the service is worst. No correct response at the billing. they not even caring the person. i m standing here since one hour still no response.I believe that feed back matters so im leaving a feed back. CH. naharaju behavior is not good with the customers....

On 26thapril2017 i have visited your reliance fresh store situated at e-18, gautam marg, next to sukh suvidha, near amrapali circle, vaishali nagar, jaipur-302021, rajasthan
as you can see in attached invoice that i had bought product mentioned herebelow
2..306kg fruit pear bartlet of rs.334.37/-
and the total billing made to me of rs.5551/-
but to my disappointment your store employees had not packed the product...

I bought 30 eggs from reliance fresh mathikere, banagalore. The eggs are not genuine, after boiling the eggs they are hard as rubber. Leave about chewing you can't even tear that eggs.
Strict action should be taken against them otherwise public will do what it does best, hope you people understand.
Soon iam going to the store with egg testing company & media, lets see how long the store lasts.
Thank you
Shivam...

Sir,
We are facing several problems with our nearby reliance fresh store.
reliance full cream milk has not been in the store since february.
Products like biscuits, namkeens are also not coming since 2 months.
When the manager and the staff personel were asked to resolve the issue, they were not giving satisfactory answers.
They said " kuch bhi peechey se nahi aa raha hai, hum kya kar skte hai".
but...

Dear RF,

I am Harish from Bangalore - 560092, i visit regular to reliance fresh which is in amruthalli, Bangalore - 560092, but when ever i visit the store i would be surprised to see the expired products in the rack, repeatedly complaining to the store manager was also no use, the vegetables, fruits would also be pathetic, not upto the standards of how reliance should be.

I have taken some pics on 21st which...

Sir/madam,
Today in evening 4 o'clock i went to reliance fresh outlet at Ganga vihar, Delhi. I wanted to purchased some items but counter girl refused to sell the product. When i asked for the reason they argued with other employ of the shop and refuse to sell the product. I faced bad experience about this store first time. please take action as soon as possible....

This complaint is about the vegetables. They are not at all fresh. Sometimes it seems like they are 3-5 days old. This not acceptable.

AC does not work even in the heat of April month. Feels as if i stepped into a local bazaar.

Also the size of the store is so small that it is difficult to navigate through the store

Overall experience is not good

Date of incident[protected]...

Today I have purchased women Horlicks from your reliance fresh outlet at Visakhapatnam and after going out I noticed that the free item was not given by the counter cashier. When I requested the security person he told he will not attend to my request and he asked to go directly to the counter and enquire. When I enquired with the counter he expressed his inability to provide me the free offer. Even the manager is not in a position to help...

AT relIance fresh store in Alwal Secunderabad the employee Mr preshant has forcefully carried out the tallashi( search) by checking the pockets of my girl child of 12 years age without even telling to her mother or to me whereas legally paid bill of that item was with me. It has not even brought down the self respect of my child even he had insulted us in front of 30 customers. Same was informed to Mr Prem the duty manager and shown the bill...