Reliance Fresh Complaints & Reviews

I have found today that expired snack products (Reliance manufactured) placed to sale. And informed them about that items. Recklessly responded for that.
Removed very few items from sale. Lack of local language knowledge, i couldn't make them remove completely

Address
Bommanahalli cmc khata no.3/3 hongasandra village begur-hobli, hongasandra, bengaluru, karnataka 560068

Our bill against the above order was rs. 617.

We made the payment of the bill through debit card but the pos machine of the delivery boy was should transaction cancelled, so we once again made the payment through our food card.

When we checked, we found that our bank account was debited with rs. 617 (For use of the debit card) and out food card showed utilisation of rs. 617. Therefore we paid twice for the order.

To our surprise, reliance office is calling us everyday to inform us that they have not received the payment and that we should make the payment.

We have already paid twice (One payment refund is due to us). Are we suppose to make the payment for a third time?

Its shocking.

Further, i must complain that the pos machines carried by reliance delivery are of very poor quality and always give problems. That is the reason our payment was collected twice.

We request you to immediately refund us rs. 617 which has been paid twice by us and stop asking for the payment (Which we cannot make a third time.

Thank you.

Uday khona

Was very happy shopping with you until i baught some chikkus last month and this fruit in the pic last week..
Chikkus when enquired said will ripe soon but never did.
I know it is hard to know how does the fruit look inside but this one is an exception,
The fruit in the picture is no where near it's ripening stage.. It was a very small, yet to grow fruit. So sad

Yesterday i have purchased bournvita pouch (500gm) from bhuj store, on that tag was that rs.40/- discount. However after billing i came to know that discount is not given to me, i discussed with store manager, he replied that the same is available i[censored] purchase the same with relience card. On the tag no such information was written.

On tag only written that discount of rs.40. Your tag was misleading and vogue. I have photographs for the same. It was to attract the customers with bad intention.

It's not a matter of rs.40, its a matter of faith with reliance. If this type of tag is display then everyone will misguide.

I am very dis satisfy with this mischief. I have store must write that rs.40 discount is available only on purchase with reliance card

Bill no. S03205 dt 11/06/2017

Ice cream quality is not good. I found fungus on the ice cream top layer. I bought the cornetto cream red velvet on 5th june 2017. Bar code number:[protected], licence number:[protected] invoice number:022451 contact details:[protected]

Resolution: i want return my refund

I want my money back or give me another product instead of cornetto in same price

I had made a purchase of rs.1010 in that due to visa offer it transacted as 913 rupees, from reliance fresh store, vivekanandnagar, kukatpally hyderabad. When my card was swiped first time the pos machine stopped after entering pin number and didn't give the bill. The reliance person said if dill didn't come means you wont get charge, then they did swipe second time. But amount was debited from my account both the times. On enquiring with the employees said that the amount will get credited soon. Its been over 3 months and no status from the reliance fresh end. The manager who is in-charge of evening time not at all responsible about the customer problem, every time says i will update you in half an hour or tomorrow like that its been 3 months now no refund to my account. Its highly disappointing for regular customers like us. I request to take it seriously and please refund rs.913 asap back to my account.
I used indusind bank visa debit card, purchased on 26th march 2017.

Hi! I visited your reliance fresh store situated at Shastri park in Delhi 110032 I purchased 2 packets of patanjali flour. One of the packet was open when I complaint to your store keeper he told me you tore it and we will not return this pack and He packed it again with transparent
tape and told me to keep that packet after that when I approach to your store manager he told me try to understand I have to bear this liability, I have to sale this packet in low price. He forced me to keep that packet.. And your store keeper not the manager store keeper behaved very rude to me he was misbehaving with me... It was very bad experience. I think I will not visit your store again. And I also suggest other people not to visit that store. Your staff is not willing to help customers

Today I visited reliance fresh, as usual it was crowded. The incident took place in the billing counter. There was argument between a rich looking men(from some other state) and a normal looking father(from same state). They were quarrelling about who came first. Soon one word led to another and the argument became fight. The tall rich guy started to assault the old men and pushed his wife. By the time the manager came into the scene and tried to pacify. But no one were ready to listen. So the manager made the family to leave the place. They almost pushed them out. My only question is... If they wanted to get rid of the fight.. Why didn't they push both the parties out!. Is there a discrimination even at this situation. The family had to leave with shame of minimum 100 people starring at them.

The vegetable quality is poor. The flies are everywhere. There is not a system which is organised everything is here and there
But most importantly
The staff is so unhelpful. If you ask them something there one response is mujhe nahi pata waha dekh lo hoga to hoga
That too very rudely as if they are giving it freely.
No one is willing to work there. A proper change is seriously required there as most of the people prefer the other shops which is close by because of there response
Address is
Reliance fresh, beta 1
Greater noida
Uttar pradesh
India

I have purchased some materials from Reliance fresh Tirunagar, Madurai. branch on 21/5/2017 for Rs.1527.37 for that first I have make payment through my IOB debit card and the amount was dedited in my account but the bill was not generated hence again I make payment through my SBI Credit card and collect materials from Reliance fresh.For refund of Rs.1527.37 I have approached Mr.Nagarajan, branch maneger and handover the required particulars.But till date I have not received any reply from your end.Hence I request you to make necessary arrangements to refund my excess amount of Rs.1527.37 paid through my IOB debit card on 21/05/2017

I had puchased some grocery from Reliance virar west on Apr 18 and paid the bill by Debit card. after transaction the executive asked sir is showing decline Then she again inserted card for payment
After payment I had received msg from my bankers the amount deducted twice. Immediately I shown the msg to same counter lady, she asked your payment will automatically credited in your account after 48 hrs.
but the same has not yet been credited .
you are requested to remit amount in my bank account immediately.
Details :-
1. TO POS 548727 RELIANCE FRESH (398500) RS. 112/-

2. TO POS 548874 RELIANCE FRESH (398500) RS 112/-

BOTH DATED 18 APR 2017

Today on 25th May 2017 in between 7:30 to 8 pm I bought some goodies from Reliance fresh located at Bhauma Nagar, Unit IV Bhubaneswar. I got Tresemme shampoo also. First of all all the products of shampoo were unsealed. So I didn't get confused of why the products are unsealed. When I came home and checked the shampoo bottle almost half of the content inside was empty. This is very high time that the super markets are cheating consumers by keeping unsealed products.

Today at ur pal road center I purchased a pack of 1 kg curd. It was billed then before moving from there I just checked for date and found that it's expiry was 23 May. When asked Mr. Gopi Manager(as informed) replied that it is only one pack and when checked for other pack I found that all packs lying there were expired.Reason he given that the incharge for that section is absent today so it happened. Is that a correct reply? He doesn't took this matter seriously at all and suggested me that "Aap complaint kar do" means whatever you want to do you can. I am very old customer of Reliance fresh and whatever happened with me wad not at all good for anybody.

I purchased a threadmill turbuster from relaiance mart, i have never used it and it was left out for almost 3+ years, now when i started using it, it gave a burning smell and looks to be getting jammed,

Called the relaince shaikpet service and absolutely disgusted to tell that this is one of the worlds most disgusting and pathetic customer service, it is evident that there is no management over seeing this ' shaikpet reliance branch...

They first directed me to the reliance service tollfree and the later to the relaiance security below but nevre to the right person... What a shame.

So you sell the product and when it comes ot service you don't give a damn..

I condemn highly this branch reliance mart shaikpet, and that people consider other brands who care for their customer, and not high handed reliance mart people.

I purchased grocery from reliance fresh store in huda market sec 4 gurgaon on 09.05.17. My credit card was swiped on one machine and was asked to press the pin and was told by the sales staff and there is some problem in the machine and my card was swiped on another machine and i pressed the pin again and the payment was thru. When i got the statement it was noticed that the amount of rs.375.69 has been charged twice. It was brought to the notice of your staff and they lodged the complaint on 11.09.17 vide lock no. 6430814 for approval but till there is no response and my credit card company has informed that the money has been credited to reliance fresh. Today again i have lodged the complaint on phone to customer care cell of reliance fresh vide no. 1790316. Request arrange to resolve this matter soonest and refund the extra amount charged. Thanks and regards.

In dec 2016, i did shopping at reliance fresh & swiped debit card. Due to machine problem it needed to swipe twice as first transaction was not thru... After some time both transaction got sucessful message.
Complaint lodged at sbi & reliance fresh
Both bank & reliance fresh are telling it is not there fault & i am not getting my money back from any of these debiter... Till date both are claiming it is not there fault.
Amt excess debitted is 97.37.

Kindly intervene & arrange to resolve this complaint.

Pl help

Dear Sir,
I made a debit card transaction on 04-Jan 2017 for an amount of Rs.541.10/-, which failed as per the billing representative. However, the amount was debited from my account and Bank reported that amount is transfered to merchant.
Pls check and refund the amount.
Transaction details as below.
04-Jan[protected]Jan-2017)
POS PRCH
POS[protected] REL RETAIL LTD-FRESH BANGALO
541.10

Reliance Fresh as Sanjay Nagar Bangalore.

Dear Reliance Team.
I have purchased one bottle of Mango Ship worth Rs. 67.00 (Item name: MGS MNG FD 1.2 L PET, ) on May 11, 2017 through debit card. After processing my card the appointed cashier added the payment was unsuccessful due to server problem of the respective bank. In spite of successful deduction of Rs. 67.00, he assures that the same amount will surely be credited to my respective bank account within 24Hrs. But unfortunately, I have not received the amount yet. Kindly resolve my issue otherwise I have to appeal to higher authority.
CIN no: U01100MH1999PLC120563
Shop nos: COM0101-COM0104
Address: Action area 1A, Rajarhat, Kolkata-700101
contact no: [protected]/[protected]

3_days gone but still not refund my amount 2 times swipe by citi Bank card and both transaction done and SMS received by me but ur executive said this has not done after show my SMS and again I swipe my cosmos debit card and this was done but after deduction both time my amount not reverse done..I really following with your Sus Pashan Road centre but very rudly response.. I need my amount refund otherwise will go take strict complaints to other forums. #[protected]

I visited Reliance fresh store at Kothrud, Pune on Paud road near MIT college. I bought only single item and stood in the billing line. As soon as my billing turn came, the billing executive the lady out there told me the counter is closed before checking how many items are there with me to bill. However, there were still 45 mins left as per the store timings. I found this insulting and complained about the same to store manager. While I was talking to store manager the same lady billing executive started talking in between like my time is over, I have to go. This is a very serious issue and action needs to be taken on the persons involved.