Claimed

Reliance Fresh Complaints & Reviews

1.3
Last updated Mar 23, 2024
Complaints 2149
Resolved
538
Unresolved
1611
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Fresh

Having problems with Reliance Fresh?

File a complaint and get it resolved by Reliance Fresh customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Fresh
Customer Service Contacts

Reliance Fresh Phone Numbers

Toll free
1800 1027382
512
181
1800 233 7382
127
78
Phone
+91 22 2278 5000
156
68
+91 22 4017 6400
43
32

Reliance Fresh Website

Reliance Fresh Head Office Address

Makers Chambers - IV, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India
400 021

Reliance Fresh reviews & complaints page 63

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
newwork
from Latur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order no 2000342100 dated 8-1-16 for rs 1276 99

Address:Mumbai City, Maharashtra, 400052
Website:Reliance fresh

Dear Sir I made online purchase via Order No [protected] on 8 jan 16 for Rs 1276, 99 & made payment thru PAYTM wallet I contacted PAYTM & they confirm the payment is sucessfil I called help desk on 11, 12, 13 jan, they confirm the receipt of payment but fail to take action Till today no action & not fulfilled the oder Pl do needful thanx chandresh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chirag darji1
from Mumbai, Maharashtra
Report
Copy

Food coupons not accepted by the delivery boy for grocery shoppings

Address:400018
Website:Reliance fresh

I had made an online order of groceries with reliance fresh Order Id-[protected], 1. The delivery person very often does the delivery well before the allotted slot by the consumer which is inconvenient to consumer. 2. The delivery person did not accept Sodexo Food coupons eventhough it was selected by the consumer to pay through coupons during online booking of order, The reason was that it was not mentioned in the delivery challan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Poornima Vijay
from Tiruchirappalli, Tamil Nadu
Report
Copy

Refund not done

Address:Chennai, Tamil Nadu, 600079

Hello, I had made a purchase of 1083rs from reliancebfresh, miny street chennai branch. I had paid the amount using hdfc food card. Since the ttansaction was declined. I had to re swipe the card even that waa declined so I paid using my iob debit card and the transaction was successful. Now the money has been deducted from hdfc food card even though the transaction waa not successful. Its been a month I'm following up with the store manager...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umesh Chand Kushwaha
from Delhi, Delhi
Report
Copy

Fake movie tickets vouchers

Address:New Delhi, Delhi, 110045
Website:WWW.RELIANCEFRESH.COM

While doing shopping at reliance store in MAHAVEER ENCLAVE, NEW DELHI, i had purchased 02 movie tickets @ Rs 70/- but later on after registering those vouchers code with CINE AWARDZ (Sponser company) i tried to book movie tickets as per their norms and rcvd a sms that the booking request has been rcvd and confirmation for those movie tickets will be given with in 24 Hrs. It is really pathetic that my movie days are already passed and i still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Peri Ramanathan
from Gurgaon, Haryana
Report
Copy

Customer care service

Address:625020
Website:None

I have been visiting reliance fresh at KK nagar Madurai. They keep only one checkout line. They do not take customer's in line. On two occasions they do not want to open Cadbury chocolate box. They keep spoiled fruit. I could not talk to the manager. On the whole staff is unhelpful byeDr Periakaruppan Ramanathan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560062
Website:Reliance Fresh

For purchase of 1000+ Reliance is advertising to give 2 movie voucher when I purchased for 1000+ and asked for movie voucher for 2 @ 69 rupee I was initially told by Reliance Fresh Konankunte Bangalore that voucher not available. When insisted to get the voucher they agreed for the same. After 2 days I have collected to voucher and when I try to register it says already registered. So, Relaince Konankunke team is trying to avoid...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aftab624
Report
Copy

Fraud and fake

Address:New Delhi, Delhi, 110015
Website:www.reliancefresh.com

Today when I purchased things from reliance fresh, ramesh nagar, New delhi. The store manager Mr. Rahul was standing near me and asked me if I purchase things worth Rs. 999 and above and pay Rs. 69 I will get a voucher of two movie tickets. When I started collecting things worth Rs . 1000. When I came to the Cashier counter the Cashier denied to give us the tickets as the tickets are sold out. When I got angry he called up the manager and...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S K Sahoo
from Bhabua, Bihar
Report
Copy

Non booking of movie tickets

Address:Khordha, Odisha, 751011

Your Coy has made agreement with a bogus Company Cinerewardz.com. I booked ticket twice in your voucher. No response from their side. No contact No. available/ responding. My M/No.[protected]. Contact me and refund my amount immediately pse....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhavil bhutani
from Mumbai, Maharashtra
Report
Copy

Cinerewardz voucher complaint

Address:110095
Website:www.cinerewardz.com

Hello sir, this is bhavil bhutani from Delhi. I purchased products from one of your store in East Delhi for a month of Rs 4000 and got cinerewardz vouchers from store. I have to say that the cinerewardz vouchers are just fraud vouchers. The cinerewardz didn't do anything for that. I got authincation no from them and after booking they didn't confirm about my booking. Not only me 99% people didn't get any response from them. So it's my kind...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shwetamaurya8
from Mumbai, Maharashtra
Report
Copy

Cinerewardz voucher provided is fake

Address:Mumbai City, Maharashtra, 400703
Website:www.reliancefreshdirect.com

Has shopped for around 6000rs and got two cinerewardz voucher and after regestering didnt get any mail and even after booking tickets i didnt get any mail stop fooling people...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Samiksha Srivastava
from Jamshedpur, Jharkhand
Report
Copy

Offer not provided

Address:East Singhbhum, Jharkhand, 831001
Website:www.reliancefreshdirect.com/#

The Reliance Fresh store at Sakchi, Jamshedpur had hoardings all over about 2 free movie tickets for Rs. 49/- on a purchase above Rs.999/-. When we got the billing done, and we asked for the tickets, the cashier and the store manager blatantly replied that the tickets are not available as they have got over and there is no chance of receiving the tickets anytime soon. The management there simply cut a sorry figure and the whole visit was...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Samiksha Srivastava
from Jamshedpur, Jharkhand
Report
Copy

Offer tags taken out from shampoo bottles

Address:East Singhbhum, Jharkhand, 831001
Website:www.reliancefreshdirect.com

In the Reliance Fresh Store located at Sakchi, Jamshedpur, the discount tags of Rs.123/- were removed from the Tresemme bottles. The original price of the shampoo bottles is Rs. 160/- but with the ongoing discounts, the price is at Rs.123/- which is also being advertised on TV. But there was no such offer at Reliance Fresh and the stickers were taken off. This is a shameful thing on part of Reliance Fresh and I'll have to make sure that I...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajay pal singh rathi
from Bengaluru, Karnataka
Report
Copy

Payment done twice for same bill

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305

My Name is Ajay Rathi, I had purchased(on 25th Oct 2015) some home items from Reliance fresh store(Anshal Plaza-Greater Noida) . At counter I had given one card of OBC bank and transaction failed then provide another card with successful transaction. After some days I was checking my account statement of OBC bank and got shock to see transaction of 2078.52 INR. I called store persons 3-4 times and all times they said that they have written...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjay3456
Report
Copy

Cashier behaves very badly

Address:Jaipur, Rajasthan, 302029
Website:Reliance fresh

At reliance fresh sanganer pincode 302029, the cashiers always demand for change. That is they never have change to give back to the customer and when we dont have change available then they say that we should not products. Now being angry i left all the things as it is at the counter without paying and the billing amount would have been large. I request that strict actions be taken against them especially sanganer reliance fresh....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gajendra kumar sahoo
from Bhubaneshwar, Odisha
Report
Copy

Non-submission of film vouchers

Address:751001

I am a reliable customer of reliance fresh my card no. [protected] Today (25.12.15) I purchased grocery items of Rs.4698/- from reliance retail ltd, GA Plot No-41/A, Bhouma Nagar, Init-4, Bhubaneshwar, Odisha bearing CIN No. UO1100MH1999PLC120563. After payment I asked regarding movie tickets, but the in-charge Madam told that all the tickets have been exhausted and she didn't promised to give Kindly instruct the store in-charge to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
afzallodha
from Mumbai, Maharashtra
Report
Copy

Cheating

Address:400062
Website:reliancefreshdirect.com

Order was confirmed in buy 2 get 1 free basis. But got 3 pcs delivered and all of them billed for just a discount of 15percent. Tried complaining to customer care but no reasonable reply yet. Order was placed on 21st Dec. Complaint has been made on 23rd Dec after receiving the delivery. Have already discussed with ms vanita in reliance fresh, but no solution has been made yet. Pls help...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mohanvamse
from Mumbai, Maharashtra
Report
Copy

Ratna gold

Address:500032

I purchased 25 kg rice bag.It is having packing date as 09/2015 and expiring date as 03/2016.When i started cooking that rice, i saw so many small worms in that. This is the second time am facing the problem.No one giving proper response. Better to buy RICE at wholesale shopes instead of reliace....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kn raju
from Delhi, Delhi
Report
Copy

Not respond properly and security miss behavior

Address:500044

Today night I visited Reliance fresh Nallakunta Branch Hyderabad the security person miss behavior and the manager also not response properly very bad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
namrata hitesh
from Bengaluru, Karnataka
Report
Copy

Sales girl is mannerless

Address:Bangalore, Karnataka, 560038
Website:reliance retail limited

Today evening as I visited the store, after billing, I was refused to return change of one rupee, they said, they had no change. Till here it was fine.After an hour I again went to the same store for some purchasing.This time my bill was 542/-.The girl at the counter asked me to give two rupee as change.For this I said, my one rupee is already with them.Hearing this, she started yelling and said, I should my change to the girl who was sitting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AbdulSameer85
from Aurangabad, Maharashtra
Report
Copy

Cheating against offers

Address:Mumbai City, Maharashtra, 400051
Website:Reliancefreshdirect.com

Team, I have just made an order at your site under the offer of 15% cashback on paytm, i followed all the steps and haven't found any part to enter the code of "Paytm15"- I thought it may be on paytm page. But I was disappointed that payment of 756 was deducted from my paytm account without getting the code entered. Then I called and mailed Reliance fresh customer care but I was shock as there was no response or action taken and also...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy