Reliance Fresh Complaints & Reviews

Yesterday i bought 587rs worth of goods and before that i put five five stars in pocket and forgot to bill them. Then the guard put the delivered stamp on the bill. After that some guy came and started to check my pockets and accused me theft. And he started he will call police and tell to my college. I was shocked. Then he took me to the room and asked me to right all the details. In a few minutes police will come and you will have to go to police station. Then i said i will pay the price of those five five stars please let me go. Then he said i will have to pay fine. I asked how much then he said 10, 000rs. Then i said that is too much i cant pay that much fine. He made a few calls and said you'll have to pay 5000. Then i said what is the procedure if the police comes. He replied dont spoil your future pay fine 5000 and leave. Then I paid 5000rs in cash and took the sheet in which i filled my details. He replied ok i ll submit fake details. I think that money went directly into his pocket.

To the concern


i have booked my cinerewardz movie voucher with the folowing details
name :piyush
email :pkpiyush.[protected]@gmail.Com
voucher no : CR35110179f
mobile no : [protected]


but could not be able to receive my authentication number .
So you are requested to look into the matter and plese provide the authentication number to me .

Contact details are the same as above .

Reliance fresh quality??? 1.paneer purchased from yr outlet 25.01.2016 was sour and inedible hence thrown
2. 5 star offer ( buy 2 get 1 free) denied at billing counter
Chandrakant Chutani's photo.

I would like to bring to your notice that Reliance Fresh outlet at Vijaynagar water tank, Mysore is the worst place for shopping. The behaviour of their manager is unexpectable. They simply refuses to accept meal cards and sometimes they simply say they can not accept credit card. Today I had a very worst experience with the store. I was buying ice cream and they started forsing me to buy the same flavour. I talk to the manager but his attitude is very rude you can contact me @ [protected] or [protected]@gmail.com

I am a reliance one member/customer([protected]). i purchased the grocery/food items from reliance fresh, Avadi, Chennai on 26/01/2016 at 19:13:36hrs worth Rs2225.06(minus Rs 375 for excess billing)(Bill No.C1659 ) . Reliance fresh was giving following offer valid from 22st Jan to 26th Jan 2016:-
1. Exclusive Coupon Booklet for reliance One members - sop Rs 999 and get vouchers upto Rs 6300 for Rs 9 only
2. get free sugar one year-1K Real Life Sugar every month from Feb2016 to Jan 2017 on shopping of Rs 999 every month
3. get 50% cash back on 1st order on FAASOS. maximum cashback upto Rs100
4. Upto Rs5600 off on home services( Saloon at home, Car Cleaning, home Cleaning & more)
But the offer not provided to me even though i made purchase of Rs2225.06( minus Rs 375 for excess billing), by stating that coupon booklet finished and the Reliance Fresh persons start removing the offer displayed.
Since the validity of the above stated offer was existing till the time of purchase by me, i should be given the offer without fail. Please extend the offer to undersigned immediately.

Hi, I reside in Barasat, kolkata-126, West Bengal. There is an outlet of Reliance Fresh near my residence and I am a regular customer from last 3 years. I spend at least Rs 5-6 thousand each month while purchasing products from their outlet. However I am extremely disappointed with the kind of customer engagement focus they have in recent days. Last month, there was an offer that anyone making transaction of more than Rs 1000 from the outlet will get 1 Movie ticket voucher for Rs 49. My total bill was 5500 aprox, which means I was eligible for 5 tickets, however the counter boy handed over 2 tickets and informed that no more tickets are available. In this month also, there was an advertisement published that upon shopping of Rs 999, customers can pay Rs 6 for getting Rs 600 Voucher and get 1 kg sugar free for next 12 months. My total billing was of Rs 4400, however while making the payment, when I asked for the vouchers, counter boy said there is no stock available. This is absolute cheating and not expected from a company like Reliance. If the stock is not available and there is an offer, which a customer is eligible for, the matter should be escalated to concerned authority and provide the same to customer later. No such initiative was shown by the outlet. We do purchase grocery and other products often from Reliance Fresh, Big Bazar, More, e.t.c, I had never seen other competitors making such false promises. Once there is an offer announcement, they need to provide that offer to customer, instead of just giving an advertisement and pulling customer to their outlet and making them purchase product and at the end there is a sorry face stating that whatever is promised can not be fulfilled.

Reliance fresh kandivali east phone no. is wrongly posted as[protected]. This is my residence phone no. and I am getting calls through out the day where people are asking for reliance no.
please rectify this or I will need to resort to legal measures for this.
i[censored] need any co-operation from my end. you guys can call me at [protected].
My name is Vineet
Hope to resolve this matter peacefully and ASAP.

On 19.1.2015 I purchased items at Reliance Fresh, Motinagar vide bill No.5768 #42 12.05.12 for Rs. 307.11 and after swiping my Credit Card with PIN there was some problem in the machine and I HAD TO PAY CASH.

At 0100 I received a message stating that the amount has been recovered from Cr.Card also. Several contacts with the BRANCH DID NOT YIELD ANY ACTION.

My ReliianceOne card No. [protected].

I request RELIANCE AUTHORITIES TO REFUND THE AMOUNT OR ADJUST IN MY FUTURE TRANSACTIONS.


THANKING YOU IN ANTICIPATION.


VAJJHALA SURYA KANTAM.

Today I went to reliance fresh at Kadavanthra, Kochi. There I got an offer of 50% for cakes but at the time of billing the manager told me to wait for some time to add the discount. After some time he said want to wait some more time. So I cancelled that. I just want to tell you that when you appointing an employee should ensure they will respect our time also

He took my card and given to some other customer and he is working with half mind at bill counter this is very bad at manikonda branch, hyderabad

It is highly regretted that the SERVER for Credit Card Billing of one of the outlet of Reliance Fresh situated at HENNUR CROSS, HENNUR, KALYAN NAGAR, KARNATAKA (560043) remains "OUT OF ORDER" off and on which creates problems to most of the customers who are compelled to discard the shopping after spending significant time for collection of various commodities for shopping.

The aforesaid situation of "Non-functioning of server & non availability of purchases against credit cards" has become a routine matter for the said outlet for last several months.

As such, it is suggested to set right the issue so as to retain the customers & increase the sales of the outlet.

I have purchased frozen green peas a week before.While cooking i found out that they are selling second quality products under offers. When i found the product was spoiled and was unable to cook i have asked for replacement. The manager himself is arguing with the expiry date .According to him expiry date of any product sold at his store is valid only for maximum three date from the date of purchase.. If it was so then why should the company mark an expiry date information on the packet. ??? Inorder to confirm once again i bought the same commodity from the same store. This is not what we expect from a convenient store format like RELIANCE FRESH which have more than 500+ stores across India. Attaching the product detailed image, bill, payment slip, reliance card details for reference. ARAVIND BABU Reliance card no : [protected]

Hi, I have swiped my Citibank CC for a purchase on dec 5 2015 from BTM area Bangalore Reliance Fresh & the representative told it has been declined & gave me a proof copy of sales reversal so i handed other card but when i saw my statement it has been charged & since i am following up with them no respond on emails even the customer care is helpless as the complaint was through emails.

Dear Sir I made online purchase via Order No [protected] on 8 jan 16 for Rs 1276, 99 & made payment thru PAYTM wallet I contacted PAYTM & they confirm the payment is sucessfil I called help desk on 11, 12, 13 jan, they confirm the receipt of payment but fail to take action Till today no action & not fulfilled the oder Pl do needful thanx chandresh

I had made an online order of groceries with reliance fresh Order Id-[protected], 1. The delivery person very often does the delivery well before the allotted slot by the consumer which is inconvenient to consumer. 2. The delivery person did not accept Sodexo Food coupons eventhough it was selected by the consumer to pay through coupons during online booking of order, The reason was that it was not mentioned in the delivery challan by the person who prepared the challan that the consumer will pay through the coupons, ridiculous(It was a mistake by the person who prepared the challan). 3. only half of the items were delivered out of the total order placed, reason given was that remaining item was out of stock, In such cases its the duty of the supplier to call and inform consumer well in advance that the items ordered are out of stock and only available items were will be sent, No such Intimation was given till the half order was delivered.

Hello, I had made a purchase of 1083rs from reliancebfresh, miny street chennai branch. I had paid the amount using hdfc food card. Since the ttansaction was declined. I had to re swipe the card even that waa declined so I paid using my iob debit card and the transaction was successful. Now the money has been deducted from hdfc food card even though the transaction waa not successful. Its been a month I'm following up with the store manager for refund but no money refunded alsoThere's no proper response.

While doing shopping at reliance store in MAHAVEER ENCLAVE, NEW DELHI, i had purchased 02 movie tickets @ Rs 70/- but later on after registering those vouchers code with CINE AWARDZ (Sponser company) i tried to book movie tickets as per their norms and rcvd a sms that the booking request has been rcvd and confirmation for those movie tickets will be given with in 24 Hrs. It is really pathetic that my movie days are already passed and i still not rcvd any ticket confirmation mssg against my booking requests. Please take the appropriate action against such fake selling of tickets where RELIANCE FRESH is making fool of their shoppers like me.

For purchase of 1000+ Reliance is advertising to give 2 movie voucher when I purchased for 1000+ and asked for movie voucher for 2 @ 69 rupee I was initially told by Reliance Fresh Konankunte Bangalore that voucher not available. When insisted to get the voucher they agreed for the same. After 2 days I have collected to voucher and when I try to register it says already registered. So, Relaince Konankunke team is trying to avoid giving the voucher and when insisted for the 69 voucher they gave me used voucher which is a case of fraud which is done by Reliance fresh

Today when I purchased things from reliance fresh, ramesh nagar, New delhi. The store manager Mr. Rahul was standing near me and asked me if I purchase things worth Rs. 999 and above and pay Rs. 69 I will get a voucher of two movie tickets. When I started collecting things worth Rs . 1000. When I came to the Cashier counter the Cashier denied to give us the tickets as the tickets are sold out. When I got angry he called up the manager and Mr. Rahul denied us to give us the movie tickets. The picture was very clear that the staff and the Manger of the reliance fresh use to give the movie tickets to their family members. Mr. Rahul and their staff was really very rude to their customers.. Not acceptable from such a big brand... Aftab New Delhi

Your Coy has made agreement with a bogus Company Cinerewardz.com. I booked ticket twice in your voucher. No response from their side. No contact No. available/ responding. My M/No.[protected]. Contact me and refund my amount immediately pse.