Reliance Fresh Complaints & Reviews

Dear Sir, This is for your kind information that Today Approx-1.00 pm to 3.00 Pm My wife Renu Awasthi is Shopping in your Relince Super At Nadiad, Disst-Kehda near Kidney Hospital Opposite Chanden Jwellers and During that She Lost her Purse in which 1000/Cash, Sbi Credit card, Axis Credit cards, Relince Shop Card & Sudexo Coupons value-Approx-1000.And I Enquired Regarding this to You Concerning Person(Alok Kumar) But he Told Me that There is Only One CCTV Camera At the Entrance and If There were Another Camera was Install in side the Mall It Could help us In Getting Our Belonging back, Sp Please Do the Needful. Thanking You Your Geniune Costomer Ravindra Kr Awasthi Mob-[protected] Mail [protected]@parle.biz [protected]@rediffmail.com

Sir,

I have been a customer of reliance fresh, narela, delhi for a long time and have enjoyed its products and services time to time, not only me, my whole family, friends and relatives staying in the area are satisfied and enjoying the services and product of your store.

Beside enjoying your so many products and services we are also using ''reliance dairy fresh milk'' a brand of reliance fresh. But for the past one week or so the product''s "reliance dairy fresh milk" supply has been stopped and we have been told that this will not be continue anymore due to which not only me but many other customers have been devoid of one of your quality product.

So, i along with other customers (Known to me) request you to look into the matter and please continue your product : reliance dairy fresh milk" in your store located in narela, delhi.
We all will be very thankful to you for your action.

Regards,
Vijay kumar,
Email id: vijay.[protected]@gmail.com
Relianceone card no.: [protected]

Kuldeep
Relianceone card no.:[protected]

I am nishant from ludhiana. I visited your store, which is situated in haibowal, ludhiana .I wanted to buy kwality walls ice cream .the price displayed on board Was mrp. 210/-, our price 160/-.I wasted 15 min. To select flavour.after that there Was only one cash counter was opened..at cash counter your cashier told that there Is no discount on ice cream, I said that 160 is on display board, why I have to pay 210. Then he through the display paper in dustbin and also misbehaved. He called the store Manager mr. Vishal, he also misbehaved With me. Then I politely ask them customer Care email id, they refused to give mail id. I am really very disappointed from your employees, which are spoiling your organisation's Image. Please take an strict action against them immediately. Regards NISHANT Cell:- [protected]

Hi
My name is Vaibhav kapoor & I visited releiance fresh today ie 10.08.2014 and made a purchase of Rs 1065 but at the time of swipping the Citibank credit card, they swipped it twice for Rs1065 & assured me that the excess amount debited will be returned to my credit card.
You are requested to pls look into the same and return the money immediately to my credit card.
Transaction ID of 1st transaction is 723332 and transaction id for 2nd transaction is 027820
Details
Vaibhav kapoor
Mobile no [protected]

This is regarding reliance fresh ( BTM 2nd stage, 100ft road, Bangalore, Karnataka) I am customer of reliance from last 5 years.. I own a reliance membership card, from last 4 purchases, the membership card is not swiping, The points are being added and I cant use the money which has accumulated via points of almost purchase of Rs. 7000/- .. At heldesk the person never responds behave the the way as if we are not there, we spent time talking but he overheard us.. Neither give solution for the same and not talk to us.. Why the hell is he appointed there i[censored] cant take of your customer problem. REliance card is on name of Viplav Anand, Phno.[protected]. I want justice... with this behaviour u loose 100 customers.. I hereby declare the the misbehaviour misconduct of the staff helpdesk who dont car to talk to us even...

Good day, Yesterday I had been to Reliance fresh in NR Mohalla Shivaji raod unit. I am a regular customer of this unit (May not be in future) and I make use of the discounts provided by Reliance. There was discount offer on Tropicana juice of 22 Rs. When I took the same to the counter, I got a reply ki discount is not applicable on this item. If so why was it kept with a discount tag??? after sometime he told to go to another counter, 2nd counter man told not possible I have 600 scanning's. Fine if so I could have come back after sometime. But senseless salesman gave no reply and carried with their own work as if I have no work to do and stand in front of this useless people with my ill wife. Is this the way Reliance trains it's employees???? Reliance is a big brand name don't spoil it with silly mistakes of senseless people. I am proud of Reliance brand coz it's a INDIAN brand. I always advice people to buy Indian products rather than increasing dollar value. Mujeeb ur Rehman [protected]@yahoo.co.in Mobile : [protected]

Location of store: Tukaram Javji road (old Chikhalwadi), Grant road west

1) Dairy products like milk, paneer, etc are not stored at optimum recommended temperature on the shelves. Therefore these products are very often bet spoiled. On more than two occasions, milk purchased at the store in the evening had to be returned as it curdled next day morning.

2)The storage problem is aggravated by poor air conditioning in the store. The main door is always open resulting in uncomfortable ambient temperature.

3) The store staff are casual, not attentive to the customers, they are reluctant to help, they are always chatting with each other or on the mobile.

4) Only one or two check out counters operate so at peak times customers have to wait in queues.

I visited your Reliance fresh Store at Narela, Delhi. I have some problem with driving my car out of parking space as somebody park his vehicle behind my car and I asked for help from one Mr. Vikram who was told by the staff to be manager of that store. To my utter surprise Mr. Vikram stated that they do not have any parking space and he will not make any announcement or help me in any manner. He further in very rude tone told me that if I wish I can lodge complaint against him and he do not bother about that.I have to wait for about half hour due to the vehicle parked behind my car. Behaviour of Vikram was completely non cooperative and rude. Ankita Sharma [protected]

I am a usual customer for Reliance fresh super market.from last couple of weeks my HDFC Food card is not accepted there. Before it was accepted. When i bring this to reliance staff notice they said this might be some server issue and ignored. Still i am not able to use my food card due to which i am suffering loss. If this is not corrected i have to move on to some other supermarkets.

I have your reliance fresh point card and lost that card. I am receving sms for amt. which is collected in that card so i want to use that money against my shopping but they want my whole card number and i have only last four decete so kindly help for that

I have purchased monthly grocerry items on 4th Aug'14 for which I have paid 3251.79 amout.However the person on the billing counter has swipe the card twice which has caused me paying RS 6503.40.When I have raised this issue to the branch manager Vinnet he said pls come tommorow and he will handover the extra charge cash to me.Next day when i went to the store there was other person who asked me to raise a system ticket (sd1082256).Now I am in a need of my money as I have to pay my monthly dues hence I have contact the brance manager several times but I haven't got any answer yet.This is really causing me issues in paying my other monthly expenses.Please take some corrective actions as I have to call the relaince fresh branch several times but havent received any positive response.Its like I have to keep running for my own money because of you guys Fault. Thankyou, Anuj Bhatnagar [protected] Relaince Branch details - Kalyan West branch

This is for information that I have been a regular customer of Reliance Fresh since 2011. Earlier I used to purchase from the outlet at Ghola, Sodepur, Kolkata. But after shifting to Khardah, I started taking the groceries and other regular needs from Barrackpore only. But the Barrackpore outlet is not at all up to the Reliance standards; the Ac machine has gone out of order yesterday and we were sweating inside! Many a times, the stocks remained less or nil for a number of items required! Staff number is also much less than required, so there used to be great rush and long que before the very limited number of cash counters! This situation is very much customer-unfriendly. So you are requested to please check and try to bring the suitable changes at the designated Reliance-Fresh outlet. Thanks, Sincerely, S. K. Das, 2B Punam Plaza, M. S. Mukherjee Road, . Khardah, Dt. 24 Paraganas (N) Kolkata - 700116, West Bengal.

I am a regular visitor to reliance fresh stores in motinagar, hyderabad. On many occasions they wont accept the credit cards .There wont be any display near the counter regarding this. If i am not carrying sufficient cash i have to leave the items in the counter. I never faced this kind of hurdels in other super markets.If this problem is going to continue better to close this out-let

The reliance fresh store situated at sub hash nagar, main market, new delhi, delhi sell SOPAN SOYA PANEER which when opened has a very foul smell. Last time when i bought SOPAN SOYA PANEER it had a very foul smell that one can't even bring close to nose.But when i went back to store to exchange it, they simply refused.I had a word with The Manager{store incharge};he said that when this product is near to its expiry date then we sell at lower price, but when i said that a product near to it's expiry dosen't have such kind of foul smell. After 15 minutes of argument he exchanged SOPAN SOYA PANEER with Mother Dairy curd. Today alos i bougt the same paneer thinking that this time it might not have that foul smell but I regret to inform you that this time also it had that foul smell. Afterall it's your company's reputation. Hope you'll look after this

Hi Team, This is Mr. Siba from Bangalore. Its regarding Reliance POS machine issue. I purchased Rs 460.50 but it got debited twice in my account. Kindly do the needful. Details are below. CIN NO: U01100MH1999PLC120563 RETAIL NAME: PARAPPANA AGRAHARA PIN NUMBER-560100 AMOUNT: 460.50 MY RELIANCE ONE CARD NO: [protected] POS DETAILS: =========== MID: [protected] TID: 99317088 BATCH NUM: 000141 INVOICE NUM: 008677 APPE CODE: 711498 RREF NUM:[protected] Regards, Siba Shankar Reddy Cell no-[protected]

Dear Sir/Madam I wish to bring your kind notice that, yesterday I visited Reliance Fresh regularly. Earlier I purchased Nutrela Soya Chunks (NUTR SOYACHNK) 200gm of MRP 40 Rs after discount of 10% and 2% paid amount is 35.20 Rs. in which 10% discount on item and 2% discount Reliance give on every item. Second time I purchased same item of same MRP and paid same amount giving above. Third time yesterday I purchased same item of same MRP 40 Rs and paid amount is also 40 Rs then I asked to the Vendor about discount and tell him about previous purchased, vendor said to me I don't know about that and give the exact answer. After that i said to him atleast give the discount or tell me issue behind this, then vendor misbehave me and said i am not outsider i am localised something that. I complained behind this not only the issue of discount(its minor issue) but atleast person knowing the exact answer behind that. I attached some photograph of bill memo. please consider my complaint this is my fervent request to you. Detail of store; Reliance Fresh H. No.-462 Lado sarai New Delhi-110030. with regards; Bhupendra Pal mail id- [protected]@gmail.com Lado Sarai New Delhi-110030.

I had done some purchasing with R/F on 10th of July. At the time of card payment, two times amount was deducted from my account for single purchasing. I informed the sales persons & store incharge for the same. Bill & transaction details are available with them.

I am L K Jain and my card no is [protected]. Though I keep getting messages for redeeming points but the store salesman says, this can not be done as there is some issue with date of birth. May please update my date of birth as 20th February 1953 May please confirm via SMS at [protected] or by mail at [protected]@maruti.co.in Thanks abd regards

I am unable to redeem points at Reliance fresh store at NIT 3, Faridabad as POS machine is not accepting card Store management is not issuing new card or en- cash points. My card No is [protected]. Please help. D D Ahuja DOB 1/5/1951 M [protected]

Dear Sirs, This is to inform you that the Reliance Fresh store at Whitefield, Bengaluru is functioning since a few years and customers are happy about the quality of fruits and vegetables at economical rates. However it is observed that as soon as the store opens in the morning lot of traders are seen picking lot of vegetables like, cauliflower, cabbage, mint leaves, coriander leaves, bananas, bottle gourds etc in bulk. All the good variety is sold off within few minutes and the genuine customers are put in hardship by buying the left over items. Complaints have been made to the Manager but in vain, no action is taken and the same exercise is been carried out daily. Request your intervention in this matter to put an end to bulk buying and ensure that the regular customers continue getting fresh vegetables and fruits. Best Regards, BN.Kishore Kumar