Address: | Bangalore, Karnataka |
Dear sir,
I am kuldip kumar vij (card no:[protected]), a very old customer of yours would like to bring out the following:-
Today, at your kaggadaspura bangalore store, i was picking up apples and i took 5kgs for personal use and the price tag indicated rs159/-per kg. a staff of yours comes and removes and no fresh tag is placed there. after going to the counter, the billing was done at rs175/-per kg which is an unfair practice and when brought the notice of your staff, they gave me a phone number and said i am free to lodge a complaint (as if they are permanent govt employees with no responsibility). kindly direct your staff to arrange to refund the excess ammount charged.
As i see your customer base has reduced during the last 2/3 years and steps may be taken to train your staff to be customer friendly, specially when big bazar has shifted to distant place and a good opportynty must not be lost. your prices were earlier quite competitive and not now.
Regards,
Kuldip Was this information helpful? |
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