[Resolved]  Reliance Fresh — cheating a customer in form of discount

Address:

Bangalore, Karnataka

Dear concern, I want to inform/instruct for your staff as I am regular customer in your store as usual yesterday dated: 08.01.2014 at 09:10 pm bill no: C8636 #0160 I purchased some vegetables by the time I seen the 50% off offer in your store which is located near karthik nagar so called ‘Reliance fresh’ in that I seen the pepsodent tooth paste MRP Rs. 62/- offered Rs. 31/- around 4 to 5 Boxes available in the basket. Since in one box inside space available for two paste but I seen in all the box only one tube but the only one box contain two tubes so, I picked that box and went to billing counter the cashier Mr. GURUPRASAD (Supervisor) was started billing and at the end he took tooth paste, he himself confused then went to basket place to check after he came back and started billing by removing one tube from the box, I asked the reason for removing the tube from the box ‘It shows my ignorance about product’, finally I rejected the product due to felt Rs. 31 for 1 tooth paste feel same price as other product nothing as I got discount. Out off toothpaste the bill amount came Rs. 95 but the cashier objected to bill by mode of payment by card less than Rs.100 after argument he said I am supposed put penalty of Rs. 10, 000/- on you due to misusing of product. In front of all customers he insulted me without my mistake. After go through the above details please provide below details: 1. Please provide which banks or RBI stating the rules of minimum Rs. 100 suppose to shop for any retail as said by your cashier. 2. Explain the reason for the cashier said to me for panelize in front of the entire customer. 3. Why the duty manager Mr. KEMPA RAJU was not there at the time of issue created by the cashier. 4. Need explanation for speaking with hi temper with hi volume. 5. The product which I picked 50% off is not duly packed its problem in packing by the store staff. 6. Quantity not mentioned while re-stickering of product from store end? 7. Why the cashier didn’t display the Employee ID Card. 8. Why When I asked that cashier name he refused to tell his name? 9. When I ask to check the CCTV footage the person given answer ‘we can’t put cctv to bathroom and all’, it means did he kept the product display in the bathroom? 10. Offering damaged & loosed articles in discount basis. 11. Re-stickering on the above best before date on ketchup.