[Resolved]  Reliance Fresh — cheating through misleading price tags at store

Address:

Khordha, Odisha, 751024

Today i have been to reliance fresh store at raghunathpur, bhubaneswar to buy daily needs. I bought few items including one protinex chocolate 400g with mrp of 520. The display on the self said that there was a discount of rs 100 on this product. However, this discount was not given in the billing. When i checked the bill at reaching home i came to know about it. I went back to the store and complained about it. First i was made to wait for an inordinate time and later they refused to give the discount. They admitted that they have displayed the tag mentioning rs 100 discount but refused to give the same for the reason best known to them. Also they didn't allow me to return the product and misbehaved with me.

This type of cheating with customers by reliance fresh is unimaginable and faith vanishing. I have been a regular customer of reliance fresh from years and we always belive their billing and never check the bills at store. But this incident has opened my eyes. I have the snapshot of the discount tag displayed at store but same can't be uploaded here as it is bigger than 2 mb size.

I request that the discount displayed by the store should be given to me with compensation for breach of trust and difficulties faced by me in this episode.