Reliance Fresh — customer service/ aa battery isle

Reliance fresh food supermarket, all i wanted is 10-15 aa size batteries for my little girls toys. I am an overseas traveller and went to this supermarket due to just its name. But that was a disaster.
Customers served while chewing tobacco, and lady in front of me was irritated. But couldn’t speak up, i guess due to social culture we grow up in. For privacy i didn’t take photo of serving person. But mamager did confronted him and found him with his mouth full off tobacco.

Whole battery section is a mess. All i wanted is medium range aa size battery. Which i found at rs 58/4 pack. Checked 3-4 different labels. And all were wrong. Finally i gave up and went out. They are all priced at rs112/ pack bringing total to rs336. I would still pay for it if manager or serving staff (Still chewing tobacco), would come up and give me solution. But instead mamager cane up to me and said, filling staff will fix this tonight, leaving me walking out with out the product i wanted. That’s the only reason i asked his name.

Manager asked me to check his name outside and refused to tell me when i asked him while he was stopping me to take photoes in the store

Manager seen while i asked him where is his name. He pointed me to bland red plate. No name still given.

I will visit tomorrow just to see what’s been rectified. Will post again soon.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Reliance Fresh customer support has been notified about the posted complaint.
Complaint comments 

Comments

I lodged complaint on 21st April, after that your customer support confirmed over the phone amount will be refund within a week, but not yet done, could you please update the same,

sanjeev
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Fresh
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    2149
    Pending
    0
    Resolved
    538
    Reliance Fresh Phone
    +91 22 2278 5000
    +91 22 4017 6400
    Reliance Fresh Address
    Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
    View all Reliance Fresh contact information