Reliance Fresh — Deduction of money twice for same invoice C9074 during shopping

Address:

North 24 Parganas, West Bengal, 700110

I have purchased few items costing Rs.549.82 vide cash Memo no. C9074 dated 09/12/2016 from Reliancefresh, Reliance Retail Limited, 477 Barasat Road, H B Town, Sodepur, Kolkata-700110 having CIN No. U01100MH1999PLC120563. I have paid the amount Rs.549.82 with my Axis Bank Debit Card No.XXXX XXXX XXXX 1529 Chip. Above amount of Rs.549.82 was deducted twice from my Bank Account because Reliance Sales man put the Debit Card twice in the swipe machine.
I shall request you to return above amount Rs.549.82 in my Bank Account as soon as possible.
On the same day on 09/12/06 I have logged complaint in Customer Care centre vide Complaint Id.1596922 dated 09/12/2016 but till date I have not received my money in my Bank Account.
I shall request you to solve the case on urgent basis.

Thanking you

GAUTAM BHATTACHARYA
38, barasat Road
Kolkata-700111