Reliance Fresh — delivery not on time

Megarora1

Address:

400072

Hello - i regularly order my vegetable from reliance fresh from the past 2 to 3 year. I am experiencing extreme delay in the delivery of my vegetables from nov 2019. I usually select the 7:30 - 10 am morning slot to so i get fresh and timely delivery. Today i received my vegetable delivery around10 am after constant calls to the vendor. For all these years i use to get my order by 7:30 or max 8 am. I have observed sometime one delivery boy has 12 order and the routing route is out of the way. Enclosed the delivery sheet for better understanding. I wish to continue with reliance fresh in future but if his delay continues i will have to look for another vendor. I understand you slot is 7:30 to 10 am, but if it was possible in the past why the exception now this has been the main reason i have been a loyal customer. Please fix the correct route and the order per delivery boy should be limited.

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Reliance Fresh customer support has been notified about the posted complaint.

Jan 27, 2020

Updated by Megarora1 This is happening on a regular basis please fix proper routing route wise and limited orders per delivery person.

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Comments

surya444

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Divya Yatheendranathan

Reliance fresh in Centro mall at kodungallur in thrissur district Kerala. Sold me bad water melon on 01/02/2020. The water melon was already cut and packed.. And there was offer on the item.. This is too bad.. When I came home and cut it, it had fermented taste.. Highly inconvenient. This should not be repeated again..