Reliance Fresh — Exchange of damaged product.

Address:

NRI layout Rammurthy nagar Bangalore

Hi I have visited Reliance fresh store in NRI layout, Rammurthy nagar, Bangalore, Karnataka.
bought one steel bowl cost 200, but after wards noticed that it is light damaged product, immediately next day itself returned in the store, the person their used bad words and treated ugly, he told that "You are lady how come you buy with out seeing, my wife will buy the products after checking it thoroughly, and treated customer very vulgarly" I have again complained this with manager their Vasu saripella ([protected]). He also not responded yet.
They have taken the product and not returned the money back, money and product are with reliance.
I will take a necessary action of this is not resolved initial stage.
Please do the needful.
[protected].