Reliance Fresh — I am complaining about treatment to customers by security personnel at reliance fresh rajarajeshwari nagar, bangalore-560098

Address:

560098

I have been regular customer at Reliance Fresh Stores located in Main Road, Ideal Homes Society Layout, Rajarajeshwari Nagar, Pin Code 560098 since many years . Off late Security personnel at this stores are insulting us . There is a ban o[censored]se of plastic bags in bangalore. So I normally carry my own cloth bag big enough to carry all vegetables, other Consumer items. On 13-03-16, i went with bag. Security guard told me they do not allow in side it. I told them i do not want big bag given by the stores and pay the money for it. I wonder how to carry the items. Store manager told they do not allow the bags from outside.
So i decided not buy any items from your stores and purchased the vegetables and items some where. Pl note that value of vegetables and items is Around Rs 1200/- . When ever i purchase my bill is more than Rs 500/-.
Your personnel are driving the customer away by their rude behavior. The complaint book is eye wash . They never took any action based on my Complaint in the past.
I AM SORRY TO SAY THAT I DECIDED TO STOP BUY FROM YOUR OUTLET AND GO TO OTHER SUPERMARKETS IN OUR AREA.