Reliance Fresh — Ill Mannered behavior of store manager to customers and staff | |||
My name is Abshar aghwani .i belong to jaipur.i am a student of hotel management and perusing it from IHM-JAIPUR, Bani park.I had joined reliance fresh in April 22 2015 as a part timer as to get some experience and wanted to get maximum utilization of time of my vacation.Basically i want to learn the Till and customer handling apart from that i also did bays and f and v as well and give them best service to maximize the customer satisfaction and company's profit in the long run.But i am very disappointed with the store manager's behavior he don't have general etiquette and manners to talk with customer and staff as i am in a morning shift 7.30am to 12am he always forced me to work over time sometime he called me at 5.30 a.m and told me that there is no one in opening shift so come early, due to less manpower he forced me to work 2 or 3 hours after my shift.As he is my boss so i have to obey him and when i got totally fed up with this one day i refused to come early and told him i will not work overtime then he rudely repelled that come to my office and forced me to write application that subjected my behavior and warning o[censored]ninformed off.After that day he find useless way to scold me in front of everyone and i felt insulted.when i told him i didn't like your behavior then he told me in a very aggressive way get out and not come from tomorrow with a index finger pointing on me.If this happen with me then i am very sad about the depriving condition of the staff.I requested the higher authorities to take strict action about it and maintain the image of a brand. Mr.Anoop Jhalani (Store Manager) Reliance fresh vashali nagar, Jaipur Mob-[protected] Was this information helpful? | |||
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