[Resolved]  Reliance Fresh — Payment deducted twice on credit Card for single bill - Aurangabd MIDC Waluj

Address:

Aurangabad, Maharashtra

I have purchased some items and came to payment counter for payment, I have given credit card to the person on counter, he swapped card and request me for pin no, I have pressed pin no and payment deducted from my card, I got message on my cell about payment deduction, The person on counter again swapped my card and again asked me for pin no. I told him that payment already deducted but he told me that due to some system problem your previous transition not proceed so I again pressed the pin no and one more payment was deducted for same bill. I told the case to shop manager, he told me that he will investigate the case and give me cash back on next day, but still he didn't give me cash back and told me that he has registered complaint and another seven days required for detail investigation. Still I am suffering and didn't get cash back.The staff of shop was having very casual approach to interact with customer, also the person on payment counter is not trained about how to swap the cards for payment. All these things was very irritated.