Reliance Fresh — security misplaced my bag

Address:

Bangalore, Karnataka, 560064

Hi
Reliance fresh gutthalli bangalore
Before entering into the store i submitted my luggage and my bag to security but after my purchase when i returned i couldn't find my bag because the security had already given my bag to the different person wen i questioned the security he made me to wait he didn't even allow me to check the cctv as the store manager was not available he asked me to come on the next day it was already to late @9:30 i left for the day