Reliance Fresh — service issue with sales team

1 Review
 Capsy on Feb 15, 2018
This is to inform you that on 9th feb i have done shopping of rs. 6738 from your dwarka sec 12 store and done payment with my debit card the amount had been debited from account but there was a person mr. Prem (Store manager) told me that this is reversal transection pls pay again you will get this money back within 48 hours or i will send money at your home and i have done that again payment with my credit card now it's been more than 72 hours my money still not credited and i contacted him today now he is saying follow with your bank.
Is this kind of fraud you are doing with your customer pls pay my money back or i will take legal action.

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[Feb 15, 2018] Reliance Fresh customer support has been notified about the posted complaint.
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    +91 22 2278 5000
    +91 22 4017 6400
    Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
    Reliance Fresh - service issue with sales team