Reliance Fresh — Totally Unprofessional Behaviour at Shimpoli Borivali (W) store

Address:

Mumbai City, Maharashtra

This was the first time we were shopping at Shimpoli Borivali West store of Reliance fresh. The experience was real bad. Our shopping was large in quantum (amounting to more than Rs. 4000/-) and hence we decided to take home delivery of our purchased articles. Concerned authority at the store promised us to give delivery at the 5 pm on the same day, but after 6pm when we tried to reach them on phone no one was responding to our calls. We had been trying to call them for almost 3 hours, but we could reach them at 9pm to hear RUDE voice of the reliance fresh staff saying your delivery would be given next day at 12.30pm and he was not sure of that as well because on very next moment the guy said no they would give delivery at 2pm. We had shopped for reasonably large amount to hear delaying of the delivery in RUDE voice.We had our lesson and WE WILL SURELY NOT GOING TO SHOP AT RELIANCE FRESH.