Reliance General Insurance — Not getting correct policy | |||
Name: Kushal Dey. Ph No. [protected]. Insured Car No. WB02AE7585. I paid Rs.19170 for Nil Depreciation car insurance. Instead they gave me normal compensation insurance. When I told them they told me yes it is their mistake and they will correct it. My insurance was booked on January 2015 and now it is May 2015, till now it is not done. Now they are telling me that it cant be changed in that way so they will cancel my previous insurance and will return 14000 and will book a new Nil Depreciation for that I have to pay Rs.18700. That means I am loosing Rs.10000 extra for a fault made by Reliance. I have each and every evidence in my email, I also have that they are accepting their mistake. Yesterday when I told them that I will be moving to Consumer Court they told me I can go to anywhere i want. Please take some necessary action regarding this matter and I want compensation for this from Reliance.I have given the screen shot of email conversation with reliance.Thanking You. Was this information helpful? | |||
|
Reliance General Insurance customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
52%
Complaints
469
Pending
0
Resolved
236
C- 42, Pawane,T.T.C, Industrial Area, M.I.D.C, Turbhe, Navi Mumbai, Maharashtra, India
We apologize for the inconvenience caused. Please mail your Policy number and the contact number, to Services.[protected]@rcap.co.in, including a brief description of the issue so that our customer care executive can get in touch with you at the earliest.
Regards,
Reliance General Insurance