[Resolved]  Reliance General Insurance — Rejection of Claim No. [protected]

Address:Hyderabad, Andhra Pradesh

Respected Sir/Madam, My husband Late Bhanwara Ram Godara who served in Central Industrial Security Force and died in a road accident on 06 Nov 2014. Late Bhanwara Ram Godara had a Para Military Salary Package Account with State Bank of India, Paota, B-Road, Jodhpur with A/C No. [protected]. The bank has issued Debit Card No.[protected] and the card was insured with Reliance General Insurance Company Ltd as policy No. [protected]. After the death of Bhanwara Ram Godara, SBI, Paota intimatted the RGICL on 19 Feb 2015 and RGICL raised Claim No [protected], as I was unaware that my husband's card was insurance cover. I had submitted all documents to SBI, Paota branch manager on 25 Mar 2015 and same was deposited to RFICL, Hyderabad by Branch Manager. After contacting several times on 18003009 and e-mails to RGICL they come forward stating that the claim was rejected due to submission after 105 days of the death of Bhanwara Ram Godara. but it is mentioned in para 7 of Annexure-2 to Personal Accident Insurance Death Cover (PAI) guide lines. It is there fore I humbly request you to issue instruction to RGICL to re consideration to restore the claim and settle as per rules of IRDA. Address of the Company:- Reliance General Insurance Company Limited 1-89 / 3/B to 42 / KS / 301 3rd floor, Krishe block, Krishe Sapphire Madhapur Huderabad -500081 Regards,
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Aug 8, 2021
Complaint marked as Resolved 
Reliance General Insurance customer support has been notified about the posted complaint.
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Dear Ms. Manju,


We request you to kindly be patient in due process, your case has been forwarded to the concern department for due course of action we will get back to you.


Regards,
Reliance General Insurance

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