[Resolved] Reliance — Got \"intelgamesub21 service for 7 days\" message and detected rs.21

[Resolved] Reliance — Got "intelgamesub21 service for 7 days" message and detected rs.21

S suraj bhan new from Gurgaon, Haryana

Hi, My self suraj bhan & my reliance no. Is [protected]. I am not using any vas facility service and not near future. But as per balance notification my account balance deducted rs. 21. If you are not added back my balance than i will be moving to the consumer forum, because that type of problem facing many-many times. Generally sms received "you have been successfully subscribed to intelgamesub21 service for 7 days. To un-subscribe sms unsub 4043 to 155223 (Toll free). That type deduction regularly. I am not subscribe any vas services or not activated. Please reply as soon as possible. Was this information helpful? No (0) Yes (0)
Dec 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 14, 2016 Reliance Communications Customer Care's response Dear Suraj, We are glad to inform you that the necessary waiver has been posted to your account. Thank you! Regards, Reliance Communications Dec 27, 2016 Updated by suraj bhan new Hi, My self suraj bhan & my reliance no. Is [protected]. I am not using any vas facility service and not near future. But as per balance notification my account balance deducted rs. 199. If you are not added back my balance than i will be moving to the consumer forum, because that type of problem facing many-many times. Today I have recharged my account with Rs.200 and I got a lot of messages like below and my account was deducted to 199 and remaining balance in my account is Rs.1 only. Generally sms received "you have been successfully subscribed to ASKShtfrmtVTSubs50 service for 50 days. To un-subscribe sms unsub 1629 to 155223 (Toll free). Today, I received 5 types of different message like above and balance got deducted. I am not subscribe any vas services or not activated. Please deactivated this VAS services ASAP. Please reply as soon as possible. I am really very frustrated this type of message please stop these and put my balance back to my account otherwise we must go to consumer court against this complaints. Thanks, Suraj Dec 27, 2016 Updated by suraj bhan new This is really very bad to connect to 198 it takes a lot of time to connect, I tried a lot of times today and finally connected to reliance customer care. Reliance executive said, my total balance has been back to my account but when I checked I found there were only Rs, 110 back to my account and Rs. 90 was not credited to my account. Please tell me what should I do, you are doing fraud with me and forcing me to go to consumer court. Please put my total balance Rs. 200 to my account. I have spent a lot of time because of this fraud.
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nikshaa

from Delhi, Delhi

Hi,

My self Arvind Gargiya & my reliance no. Is [protected]. I am not using any vas facility service and not near future. But as per balance notification my account balance deducted rs. 21. If you are not added back my balance than i will be moving to the consumer forum, because that type of problem facing many-many times.

Generally sms received "you have been successfully subscribed to intelgamesub21 service for 7 days. To un-subscribe sms unsub 4043 to 155223 (Toll free).

That type deduction regularly.

I am not subscribe any vas services or not activated.
Please reply as soon as possible.