Reliance Gsm — Automatic activation of 3g pack and not refunding my balance

Address:Kolkata, West Bengal

Dear Sir Reliance telecommunications ltd has automatically activated 1 gb 3g for 1 month and deducted rs 156 from my balance. This was done automatically by them and i had neither called or sms for such activation. Further the complaint department is not ready to deactivate it and refund me the balance, they are putting the False blame on me and pretending to act innocent. Please take necessary action against these ROGUES who every next week deduct money for some or other False reason and cheats customers with their Hard Earned Money. phone number-[protected](in this only data pack gt activated) Name-Siddhant agarwal Activation date of data pack- 24june 2014 Please look into this issue and get it resolved at the earliest, I am a student and for me this amount is huge and burns a hole in my pocket.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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