[Resolved] Reliance Gsm — Balance deducting for VAS Charges | |||
Dear Sir/Madam, I Jan Reddy, having number [protected], Reliance is deducting my balance without activate VAS USSD Services, VAS One97 Subscrip, How could the One97 subscription activated automatically, even this is not used on phone. Kindly deactivate VAS Services from my phone. From last week onwards my balance deducting around 33Rs details are 04/07/15 charged VAS One97 Subscrip Rs 10, 06/07/15 charged VAS One97 Subscrip Rs 5, 08/07/15 charged VAS One97 Subscrip Rs 2, 09/07/15 charged VAS One97 Subscrip Rs 5 and Hungama Subscription Rs 10. Please refund my deducted balance Kindly look into the matter and help me overcome this problem. Thank you. Regards Jan Reddy V, [protected] Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 22, 2015 Reliance Communications Customer Care's response Dear Mr. Reddy, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jul 26, 2015 Reliance Communications Customer Care's response Dear Mr. Reddy, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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