[Resolved] Reliance Gsm — Balance Deduction and Network Issue

gverma86

from Mumbai, Maharashtra

Address:

Ghaziabad, Uttar Pradesh

Hi, My name is Gaurav Verma and I have purchased Reliance Gsm [protected] sim before 3 months. From the first starting day the network is very bad in my area pratap vihar ghaziabad. Even call does'nt not connect and drop again and again. Before 2 days my balance is deducted for One97STalkDP rs. 30. I have not subscribe any service like this. Why this service is activated in my sim and I am trying to call customer care but no response found. Kindly resolve the problem and arrange one call from your side on my number [protected]. I am using this vodafone number from last 11 years. I did'nt face like this issues ever.I want to know about all the deduction. Otherwise I will port my number in any other network.

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May 24, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2015

Reliance Communications Customer Care's response Dear Gaurav,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Aug 01, 2015

Reliance Communications Customer Care's response Dear Gaurav,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications

Aug 17, 2016

Updated by gverma86 Still not resolved.