[Resolved] Reliance Gsm — Extra charge for vas - tech zone, euros zone etc..

nawnit123

from Bengaluru, Karnataka

Address:	Ranchi, Jharkhand, 834005
Website:	www.rcom.co.in/Rcom/personal/home/index.html

Reliance is deducting amount of Rs.5 or 3 per day on account of VAS Services. I checked through reliance Instacare app and saw that i am not subscribed to any VAS service. Deduction details are as follows:- 21-Nov VAS Handygo GSM 5.00 24-Nov VAS Eros GSM 5.00 26-Nov VAS Techzone GSM 5.00 26-Nov VAS Eros GSM 3.00 27-Nov VAS Eros GSM 3.00 28-Nov VAS TechRWCNKVed GSM 0.50 29-Nov VAS TechRWCNKVed GSM 0.50 30-Nov VAS shemaroostream GSM 5.00 30-Nov VAS shemaroostream GSM 5.00 01-Dec VAS Eros GSM 3.00 01-Dec VAS 1.00 This is happening 3rd time that i have complained. They reply, but they never have permanent solution for this.

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Oct 21, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2015

Reliance Communications Customer Care's response Dear Nawnit,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications