Reliance Gsm — Fraud Agent Approach | |||
Hi, I got call from Reliance agent and they told me regarding some postpaid plans. They told me regarding 599 freedom plan. So I told them to visit to me and collect the document. Their Agent came to me last Friday and I gave the document and security deposit. I and my friend totally took 4 sim and gave him security deposit and document. Last call i got for them on Monday. After that day I am trying to contact them but there no. are switch off. I am having the number of the person who call me and the agent number who came to collect the document. I and my friend applied for MNP from Airtel to Reliance. My number is [protected]. Pls Take the necesaary action and let me know the situation. Thanks Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Now I am having 2 types of problem.
1. First 2 SIM is not activated. So we took new Reliance SIM from another Agent with 599 Roaming Plan.
2. Second 2 SIM got activated but 350 plan has been activated instead of 599 roaming plan.
We paid security deposit of 500 for 599 roaming plan for all 4 SIM.
Now What I need is :
1. Please Transfer 500 Amount to our two new SIM or Refund My 1000 Amount which I paid for 1st 2 SIM.
2. Please change the Security Deposit amount to 500. Because when we talk to customer care they told us that we have deposited 300 only.
I am Attaching the Receipt of 1st 2 SIM because I agent gave me this 2 receipt only during the first meet. When he came for the second time and I asked for the receipt he didn't provide me the receipt. He told me that he didn't bring the receipt book. He will give the receipt next day. After waiting for next 2 days when He didn't turn back with receipt. I called him back but his number was switched off and still that Agent number and the person who called me for offer his number are off.
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1. First 2 SIM is not activated. So we took new Reliance SIM from another Agent with 599 Roaming Plan.
2. Second 2 SIM got activated but 350 plan has been activated instead of 599 roaming plan.
We paid security deposit of 500 for 599 roaming plan for all 4 SIM.
Now What I need is :
1. Please Transfer 500 Amount to our two new SIM or Refund My 1000 Amount which I paid for 1st 2 SIM.
2. Please change the Security Deposit amount to 500. Because when we talk to customer care they told us that we have deposited 300 only.
I am Attaching the Receipt of 1st 2 SIM because I agent gave me this 2 receipt only during the first meet. When he came for the second time and I asked for the receipt he didn't provide me the receipt. He told me that he didn't bring the receipt book. He will give the receipt next day. After waiting for next 2 days when He didn't turn back with receipt. I called him back but his number was switched off and still that Agent number and the person who called me for offer his number are off.
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
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Reliance Communications