[Resolved]  Reliance GSM MNP — Switch to Tata Docomo from Reliance GSM

Address:Mumbai City, Maharashtra

Complaint to TATA DOCOMO. MNP (UPC code: RM296313) request given on 29th May for port in from Reliance prepaid to Tata docomo prepay. Submitted the application form at Tata Docomo Brand Store, Shop no. 567, Ramniwas Building., Near Navpada Police Station Opp. Punjab National Bank, Thane(W) 400604 on 31st May 2014 with a fee of Rs. 100/-. I was given a sim card with MSIDN [protected], Serial No [protected], IMSI [protected] and was told that it would be activated in 7 days. Today (9th Jun) i had a chat with customer care and was told that for the said number and sim card details no information is available on the servers. Reply from TATA DOCOMO. Dear Sir, Greetings from TATA DOCOMO! With reference to your mail below, regarding Porting issue. We have tried reaching on your number [protected] however unable to establish contact due to no response and would request you to please provide us the convenient time to contact. We would like to inform you that we have not received the request from donor operator. Hence we request you to please coordinate with your service provider for the further assistance. Thank you for your patronage. Regards, JYOTIAppellate Desk - Tata Docomo.
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Aug 13, 2020
Complaint marked as Resolved 
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2 days have already passed. No update on the issue.
Reply from Tata Docomo

appellate mum GSM
11:22 AM (3 hours ago)
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to me


Dear Sir, Greetings from TATA DOCOMO! With reference to our last conversation, regarding Porting issue. As checked with MCH team we have not received the request at MCH Level. Hence we request you to please coordinate with your service provider for the further assistance. Regards, JYOTIAppellate Desk - Tata Docomo

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