[Resolved] Reliance GSM Prepaid Mobile — wrong information & wrong plan activated

[Resolved] Reliance GSM Prepaid Mobile — wrong information & wrong plan activated

P pawan77568

Sir... My relience gsm prepaid mobile(rajasthan ) is [protected]. My complaint is wrong data plan activated. Sir.. As per company 121 self service ivr company commited to give 3 GB 3g data for 30 days validity in rs. 38. This offer special for my number. Recharge today. As per company informataion i recharge my number with rs. 38. After recharge company credited only 300mb 3g data for 3 days validity. Also 198 complaint number is not connected from my mobile. I am disable to talk customer care exicutive on 198 number. Just call has been transferred to customer care exicutive & call has been disconnected. Please register my compaint. Soon Regards Pawan lahoti Mobile:- [protected] Was this information helpful? No (0) Yes (0)
Aug 8, 2021 Complaint marked as Resolved
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Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Pawan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Pawan,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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