[Resolved]  Reliance Gsm — refund my deducted amount

Address:

Davanagere, Karnataka

HI, This is reference to the number [protected] I' m using internet in mobile . In that application /web in bottom Advertising will come and if we touch the screen advertising pop up the money is deducted from main balance and it will never ask for confirmation. In my case advertising appears and i didn ' t touch the ad and then too money is deducted from main balance and it will never ask for confirmation. My money is deducted from main balance when ever advertising is appearing( and i didn ' t clicked or touched also ) Why the advertising is not asking confirmation? This is a serious offence from all mobile service provider and advertising company. Now in Aircel it is continuously happening . On 9th oct 2014 and on 9th oct I visited some website and i didn' t clicked any ads and my amount was deducted without my confirmation/consent. on the same day i visited some website but the website went down and aircel will redirect website there vas website deducted my balance ( Total 100 Rs was deducted from my balance ) . I have tried to contact customer care, but they are not responding my calls properly and neglecting I demand the Mobile service provider why are you not giving confirmation option for customer while activating the advertising ? Regards, Sonu [protected]