[Resolved] Reliance Gsm — They are ripoff/lies /unethical behaviour

rajdheeraj

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

My number is [protected]. i make a two rechagre of internet pack one of 149 for 2 gb net for 28 days. 26 Nov 2015 E-Payment Debit PG/[protected]/PAYTM/mobile recharge 149.00 after that i was make a recharge of 74 of 3g pack for 500 mb for 7 days 26 Nov 2015 E-Payment Debit PG/[protected]/PAYTM/mobile recharge 74.00 than i start using my internet. in the last of the day i just check the net balance .than 3G balance is about 382 mb And 2G balance is 2GB. than after one days when check my balance my complete 2G balance of 2GB is expire without rechage. this is for 28 days but the customer care told me it expire. i ask the reason they told me this is reliance policy it is expire.

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Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2015

Reliance Communications Customer Care's response Dear Raj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications