[Resolved] Reliance — I recharged with 298/- rs and didn't get any internet data

Gunjan1993

Address:

313001

I recharged my reliance prepaid GSM no with the amount of Rs 298/- for 2GB Data today around 11:50pm Oct. But i did not get any Data except 100 MB which is Extra free Data as an offer. I got the message that your no has recharged with 298/- ... But no 2GB... Either i want my 2GB or 298 rs Cash ... Please sir i am a student i cant afford this loss and cant recharge again continously. My Mobile No is - [protected](reliance gsm) You can check the Details.please resolve this asap.

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Oct 25, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2015

Reliance Communications Customer Care's response Dear Gunjan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Dec 03, 2015

Reliance Communications Customer Care's response Dear Gunjan,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications