Reliance Industries — defective product received

 
1 Review
Ranchi, Ranchi District, Jharkhand, India
 vmshanky on Sep 30, 2018
I bought an hp ink cartriage 678 costs rs 685, from reliance retail sandhya towers purulia road, ps lalpur, ranchi, jharkhand.
When i put it in my printer it showed error damaged product message.
I visited the customer care but they didn't do anything just recorded my complaint and told me that cartiage is fine your printer might have fault bt my old cartriage is still working and whenever i put my this new purchased cartriage it again shows error message. So this implies that the cartriage is defective. I want action to be taken, i want my refund.

defective product received

Complaint Status


[Oct 01, 2018] Reliance Industries customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    2%
    Complaints
    378
    Pending
    0
    Resolved
    8
    phone
    +91 11 4356 1601
    +91 22 2278 5000 [Reliance Industries]
    +91 22 4477 0000
    location
    Maker Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400021
    Reliance Industries - defective product received