Reliance Industries — reg:folio number[protected]

I bringing thw issue to your notice, i. E. Few years back i purchased 63+63 reliance industries shares in the name of my wife (Valliammai arunachalam) as primary and i am a joint holder (Sp arunachalam).

Later few months back i dropped an email to dematerialize those shares.
At that i came to know about the bonus share (126 shares) sent on september 2017. I asked your customer care team how to dematerialise those since i didn't receive share certificate.

Your customer care requested to execute idemnity and affidavit and requested me to ignore for fir procedure's if i have not received the bonus certificate and now after sending the requested documents after all hard work there are asking to file fir for the shares certificate which i have not received?

I and my wife are 70 year old request you to help us here and make your team understand that investors can't file fir for the certificate not received?

If post office have not returned them the certificate it is not our problem.

In simple we did not receive certificate.

Request your team to provide duplicate certificate with the given documents. (Already provided aadhar, pan card and tax filing certificate for my wife and me and given two sureity)