Reliance Industries — Reliance jio connection

binayaries

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400005

Complain no. sr0000019esg
I brought reliance sim and lyf wind 6 phone from reliance xpress colaba showroom on 31 aug 16. my phone is not yet activated.in tv they are showing add that phone will be activated within 15 min. 8 days has been passed and phone not activated. please help. my reliance no. [protected]
Vinay shyam sunder jha
Alternate no. [protected]

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Reliance Industries customer support has been notified about the posted complaint.

Sep 08, 2016

Updated by binayaries Activation of Reliance Sim
People

binay jha
Sep 7 at 1:38 PM

To

[protected]@jio.com

Message body
Dear Sir/Madam,
I have purchased Reliance LYF Wind 6 mobile with Jio Sim on 31 Aug 16 at a rate of Rs. 5500 from Reliance X-Press Store at Colaba, Mumbai. I submitted documents with form on 31 Aug 16. I was told that the sim will be activated within 2 days. Till now my sim has not been activated. Reliance Jio toll free no.[protected] AND [protected] usually remains busy all the time and no body picks up the phone. My alternate no. is [protected]. MY JIO NO. IS [protected]. The store in colaba doesnot even pick up my no.The number of Reliance store personnel of Colaba is [protected].No message has yet been received by me on my alternate no. In this regard a complain was file by me to custormer care no. SR0000019ESG wherein I was told that the complain will be attended within 30 mins. But no call has been received till now. Please help to activate the Sim. I am totally sad with the issue and please help me out. I may be forced to go to CONSUMER FORUM for redriesal of my grievance.
Regards
Vinay shyamsunder Jha
R 27/12A, HOLIDAY CAMP POST OFFICE, NEW NAVY NAGAR, COLABA, MUMBAI
[protected]