| Address: | Mumbai City, Maharashtra, 400021 | | Website: | www.ril.com |
I have purchased a LYF Flame 8 handset with Jio preview offer for 90 days unlimited 4g access on 15th of august, 2016 and my Jio number is activated on 24th august and it showed that I was eligible for Jio preview offer with unlimited 4g access for 90 days which was supposed to end on 24th November, 2016. Suddenly on 5th September my plan was migrated to Jio welcome offer with 4gb data capping per day. It is totally unacceptable and I feel cheated. My sole purpose of purchasing the LYF Flame 8 handset is to avail Jio preview offer o[censored]nlimited 4g access for 90 days. On 5th September, 2016 they have opened their network for all and cancelled my previously promised Jio preview offer for 90 days unlimited 4g. I have only able to use unlimited jio preview offer for 12 days. The quality of the LYF handset is very poor and it does not worth the amount (Rs.- 4199/-) without the Jio preview offer. I have tried to contact Jio customer care several times, but there is no response from their end. This is simply a case of false practice and I want my money back as compensation, i.e. Rs-4199/-.
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