Reliance Industries — RIL fully paid up shares

My father and I held 5 partly paid up shares of RIL which now are Fully paid up after the final call. These shares were held jointly in a demat account of my father and I. After my fathers demise last year, I had to close the old demat account and hence transfer all shares from Old Demat to a new Demat. This entire process of transferring for other company shares was completed however RIL shares are still in pending status. I have been following up with Reliance Investor at Kfintech by emails since more than a month, had provided them PAN, Old CML, New CML quite a few times however there has been no action/response. I request you to kindly look into this as My Fully paid up shares are still in pending status in my old demat account and thus my old demat account is in suspended status. Request your help to close this issue asap.
Thanks & Regards,
Jigar [protected]