Reliance Jio Infocomm — 1.5gb of high speed internet quota per day vanishing into thin air by 11.29 am of 5.6.18 | |||||
This is to bring to your notice that i received two sms messages on 5.6.218 at 11.17am & the 2nd at 11.29 am. The sms at 11.17am stated that, "you have exhausted 90% of your high speed internet quota from data accountof mrp 399 on your jio number [protected] as on 05-jun-18 11:17" The sms at 11.29 stated that, "you have exhausted 100% of your high speed internet quota from data account of mrp 399 on your jio number [protected] as on 05-jun-18 11:29" I may kindly be given the details of my usage on 5.6.18 which has caused by data of 100% to expire by 11.29 am when i have switched my cell phone on at around 5.30 am and hardly consumed any form of data until then. This is not the 1st time this has happened. I am absolutely certain that jio is short-changing me unfairly to make their low cost plan viable or force me to buy a data booster plan. I object strongly to the manner i am be short-changed by jio. I am also waiting for jio to give me the full details of my usage wherein i have consumed 1.5. Gb of my quota in 6 hrs of putting my cell phone on. I will be forced to shift to another cell phone server if this nonsense continues and i do not get a legitimate reply to my queries here in. Pls do not be under the impression that a customer is a fool. Pls. Learn to give the due respect to your customers and the service that is required to be given for the payment that he has duly paid for. I am fed up of receiving such sms from jio when i am hardly using hardly any form of data to be viewed in the terms of 1.5 gb. Do not force me to change my priorities to reliance. Stanley samuel Was this information helpful? | |||||
Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||||
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Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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