Reliance Jio Infocomm — about service for outgoing call suspended

Purchased set and recharged with rs. 49/ for 28 daya on 14/02/2018. Last recharge for rs 49/ was done on 06/05/2018. Outgoing call was stopped due to less fund on 22/05/2018. It was freed on next day against reporting through sms to 1991. Further outgoing and incomming was suspended on 24/05/18. It was further freed on that day againt another reporting through sms to 1991. Further the authority withdraw the outgoing facility due to less balance which is contrary to the declared feature of jio phone o[censored]nlimited talking for 28 days with rs. 49/for 28 days. There after i made reporting through sms to 1991 for my phone no [protected] on 24th and to day. But no result yet to received. I am a 65 years old man and this phone is to be considered as a tool for communication to meet the crisies if occured. Email no. [protected]@rediffmail.com