Reliance Jio Infocomm — account suspended without providing the due date

vinod_kumar17

from Mumbai, Maharashtra

Address:	Hyderabad, Andhra Pradesh, 500089
Website:	www.jio.com

I have jio from airtel port, at the time of porting there was no mention of due. After proting i got message about the due. However the mention did not mention any due date about the account suspension. My mobile account is suspended and i have no option to call or use internet. My main concern is about the suspension of my account without being me informing about the due date, and i have been to airtel costumer for the past 8 or ten years, and this makes me feel ashamed for being airtel constumer.

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Apr 16, 2018

Updated by vinod_kumar17 I have ported to jio from airtel so that i can get good mobile connectivity service and internet service from jio as promised in adds by reliance jio infocomm. For the past two months jio is not able to provide adequate connectivity and internet service for me, i have raised the same issue with jio team and jio team has failed to address the same for me. I always face slow internet connection, unable to load normal basic webpages as well. Because of this i am not able to use the internet provided by jio plan and but i have already paid for the service and i am not able to use due to network or slow internet connection from jio network. I am also not able to make calls and receive due to low mobile signal. Due to this i am missing a lot of important calls from my friends and family members. The service provided by jio is terable.