Reliance Jio Infocomm — amount deduct but recharge not done

Address:

Drp line dhar, Dhar, Madhya Pradesh

Aaj mene apne mobile no. [protected] pe 155 ka recharge phonepay upi se kiya. Or mere a/c se amount bhi cut gaya jiska mujhe msg bhi aaya hai but abhi tak mere mobile no. [protected] par recharge nahi huaa hai or na amount mere a/c me wapas aai hai. Customer care pe bat ki unhone 3 hour ka kaha tha but 8 hour se jada ho gaya hai.