Reliance Jio Infocomm — amount deducted but no voucher in the my bookings or no message from jio about booking

DEAR SIR,
I am vishal saxena my booking number is [protected] and my delivery code is 313001 and my issue is my transaction was successful while booking RELIANCE JIO PHONE and the payment was debited through debit card payment, and there is null showing in place of transaction id and now in my bookings i dont have any details of phone booked or any type of voucher numbers and i dont have any message either on my mobile from RELIANCE JIO

bank:- hdfc bank
date and time of transaction :[protected] and time is 21:04:39

so kindly solve my problem sir
thanking you sir

REGARDS
vishal saxena
[protected]