[Resolved]  Reliance Jio Infocomm — Amount deducted for JIO Prime Membership but its not activated yet

Address:Ernakulam, Kerala, 682006
Website:www.jio.com

Amount deducted for JIO Prime Membership but it’s not activated yet

Hi Team Jio,

I am recharged My Jio no [protected] on March 31, 2017 for activating Jio prime through Online (www.jio.com ) via my credit card and the amount (Rs. 99) was deducted from my account by 11:25 am. I have received a payment confirmation notification which shows “Your transaction is underway. You will be notified on its status shortly.”

As per credit card statement my recharge was successful but the JIO Prime Membership is not activated yet. There is no confirmation message received from Team Jio and waiting for confirmation of JIO Prime Membership.

Recharge Details are given below:
Jio Number: [protected]
Transaction id: IHMP[protected]
Reference number: BR00002UG7Q4

A written confirmation will be highly appreciated.

Thank You,
Yours faithfully,
Vibin Antony
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Apr 5, 2017
Complaint marked as Resolved 
The debited amount (Rs. 99) has been revised by Reliance JIO on April 05 2017.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Apr 05, 2017
Updated by Vibin061287
The debited amount (Rs. 99) has been revised by Reliance JIO on April 05 2017.
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