Reliance Jio Infocomm — Amount deducted for JIO Prime Membership but not activated yet

Address:110091

Hi Team Jio,

I recharged My Jio no [protected] on April 14, 2017 for activating Jio prime Membership through Online (www.jio.com ) via my debit card and the amount (Rs. 408) was deducted from my account. I have received a payment confirmation notification.

As per debit card statement my recharge was successful but the JIO Prime Membership is not activated yet. There is no confirmation message received from Team Jio and waiting for confirmation of JIO Prime Membership. In place of this I received recharge of Rs. 225.

Recharge Details are given below:
Jio Number: [protected]
Transaction id: BR00004X3OT7

A written confirmation will be highly appreciated.

Thank You,
Yours faithfully,
Latika Manral
Was this information helpful?
No (0)
Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6547
    Pending
    0
    Resolved
    365
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information