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Reliance Jio Infocomm Complaints & Reviews

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Updated: Aug 16, 2026

Complaints 6663

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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints page 120

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Address: 882, Unit 2, ground floor, Ramaswamy Reddy Layout,Behind SBT Lorry Transport, Vijinapura, 560016

I have complained about the network connectivity problem to jio, but they are unable to resolve the problem. I am not getting network in my house, previously it used to come. Jio customer people telling to wait for 3 to 4 months they are working on it. How can i be without network for 3 to 4 months. Although poor connectivity is there in my area, but i was able to get two to 3 points from which i was able to make calls and adjust. But now from past three days there is no network at all and jio is telling that they are working on network isuues kindly wait for 3-4 months for network connectivity problem resolution and they have been telling this from past 8 months when we compare about poor connectivity

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Address: Kutch, Gujarat, 370201

This is continuation to already existing TRAI Complaint Status Update [ID: 2387762 & 2379934]. Reliance JIO not refund or Transfer wrong prepaid Recharge on wrong prepaid no.[protected]in place of correct number [protected] done o. Date 28.06.19 by mistake from another JIO number this information given to JIO for wrong recharge with 30 minutes in writing but JIO making only FOOL.

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Address: sujmatna... b ...inyar

We are the habitant of sujmatna b inyar tehsil Ramso District Ramban state ..jammu and kashmir are facing network problem last 3 years as we are operating only jio sim due to weak network we are not able to call properly
we are requested your goodself that solve our genuine problem as soon as possible
thank you
your customer

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Address: Chakripuram Hyderabad, 500062

Sir i buy sim in chakripuram shop and she is laughing at me and make me feel guilty. Is this the manner to behave. As i don't know telugu, she is scolding me in telugu. Help me with that otherwise i will take further action because she make me fool infront of all... She plays with me and she make us not to buy sim but i tried to get and i got that.. Main thing is that she is laughing and tell my character in telugu

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ritika8809

from Mumbai, Maharashtra

Jul 16, 2019

On what basis have u all considered that my jio number is misused. The limit is 300 minutes of voice call per day and I have not crossed this limit ever. So I kindly request this company not to curtail the free voice services.

S

smujeebali

from Hyderabad, Telangana

Jul 16, 2019

Wrongly done recharge it is now not active I'd tell company for transfer or refund my amount of 449 recharge as previous versions of my jio app has deleted the feature to transfer the vouchers and I want to transfer inactive recharge of myjio

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Address: main road mehjoor nagar, opp spice and ice near jk bank, Pauri Garhwal, Uttarakhand, 190015

Dear sir my name is mushtaq ahmad darzi i am from srinagar j&k i actually lost my phone along with the sim card with mobile number mentioned above..now i want to deactivate the same number in order to get a duplicate one..i tried calling on jio helpline numbers but they could not solve this issue.so i request your goodself to approve this matter soon..and notify me when solved.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Jul 17, 2019

Updated by Yasir Latif how much more time it will trake to resolve this complaint...kindly notify me

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Hi, I want to bring in your notice that there has been activity to install Jia Network Tower at 192 sec 55 Faridabad and MCF has allowed this to happen Which is concerning as well. This has been critical issue to the residential health in the area.

I would request to take necessary action in this regard. As this is in the middle of sec 55 residential area. All residents heath in trouble

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Address: Rungliting T.E Ghoramara, P.O Lahowal, Dibrugarh, Assam, 786010

I want to file a complain against jio my sim provider getting very slow speed of network. But i am paying for 4g speed that the company promise to give 1mps 2 mbps speed but he is unable to give 2g speed also i. E 128kbps. I am registering a complain about it. My place is ghoramara near lahowal pin code is 789010. I am very disappointed with the service given by jio to me. I want services to be improved as first as possible.

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S

Sourav Shaw

from Delhi, Delhi

Jul 12, 2019

Transaction ID [protected]
Recharged with 21 rs and it's unsuccessful, don't know why

D

Dibakar mech

Aug 19, 2020

Location ÷Assam/Dibrugarh, Nahar haku gaon/ Teporchali,
Pin÷786103
Telecom operator ÷ JIO, [protected]
porblem ÷ Coverage issue, Call drops, Shlow speed

Sir/Mam
I have not solved the problem even after complaining in customer care many times.
So I am complying here. The jio network is very weak in our location.So you have to contact.I am from Assam Dibrugarh. [protected] is my contact no.I would like to tell you that many people are using the jio Network in our location.Due to this, the network of jio is very weak in our location. I told the company many times but I did not get good reservations. Over the years, repeat information is getting from customer care. Sir, you will be requested to try to improve your location by checking the network.Against this, I have complied very often in customer care, but I have not received any results.That's why I am telling you people by mail.
I do not know what you people will ask me to investigate after I know that you guys will solve my problem.
I would like to say one more thing to you that the people who are the customer care executive of you people have been turning me out for a long time, so I have complained about National Compliance Helpline and its compliant number ÷ 1277688.I am sorry to say so many things, so forgive me.

This is an update on Service Request number SR00000Y2MHP for Network connectivity. I have many service request number
1) SR00000Z7GPS
2) SR00000Y2MHP
3) SR00000XIL3I

P

Pravesh Sarma

Oct 7, 2020

Network connectivity issue in Junaki path, Khaniagaon, Dibrugarh, Assam. Very slow internet connectivity in that area. Unable to attend online classes. No speed of 4G. Unable to work on anything. Please resolve this issue. I am tired of complaining about it. Its URGENT.

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I have some problem with internet. I have a plan of 2 gb daily which was working fine, but on 11 july 2019 i used only 400 mb but the my jio app is showing is used 1.1 gb that is wrong.
I tried to call jio care two times both time they said that you used you internet they were not replying me for solution. They were sending me some video which helpful for savibg data. They were not trying to help.
I am ritesh
E mail: [protected]@gmail.com
Jio number [protected]

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Address: Mumbai City, Maharashtra, 400102

I have done a recharge for my jio no [protected] today for amt 398 got a voucher redeem of 50 and for balance 348 i made the payment through net banking the amount got debited from account but recharge is not done yet i called axis bank they said the transaction is successful from our side and gave me a reference no quti[protected] called jio customer care and got a reply saying that they have not got any payment it's my official no and i can't keep it unreachable kindly help at earliest

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Address: Rachapalli, ellanthakunta mandal,karimnagar district, 505475

No network in rachaplli village surrounding areas no use voice calls and data uses we are suffering with jio signal... Since lot of years ago
Lotof times complaints. My village rachapalli grampanchat. Lot of customers in jio. We are troubled in jio network using... No work mobiles and laptops, business and mobile banking and online shopping... Please clear the network jio..

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R

Ramkrishna Pathak

from Mumbai, Maharashtra

Jul 10, 2019

The network signal strength is 106dbM in this locality with internet working at threshold speed. Is this way jio is celebrating their success ( refer to details as mentioned earlier under subject network issue and slow internet)

R

Raju Vavadiya

from Mumbai, Maharashtra

Jul 10, 2019

I have did my recharge with 399 in my jio number, and its doesn't end till. Although my number has been stopped to make outgoing calls by jio, due to frequently call on a single number daily..
They have mentioned unlimited calls in Thier plan...

Thanks

M

Manoj Warke

from Pune, Maharashtra

Jul 12, 2019

Sir I have done recharge two time s on my jio mobile no [protected] first recharge 297 rs and second 399 rs so cancel the first recharge

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Address: Gurgaon haryana, Gurgaon, Haryana, 190008

My name is adil i am from kashmir. I got a call from reliance jio infocomm limited calling from pallavi sharma she says i am selected job for supervisor and she says tommorow will be received a interwiew call after then i got a interwiew call from nandini after interwiew process complete she says i am selected for supervisor post and my salary is around 25000 per month. She says you will deposit a security amount 1250 this amount is refundable. I deposit this amount through netbanking after i got a third call from radhika she says you will deposit a training amount of rs 5800 i deposit this amount through net banking. After i got a fourth call from pratibha singh she gives my registration number r10443. After then i got a fifth call from rajesh shukla he says you will pay a small amount rs 4400 for salary account create i pay this amount through net banking. After i got a sixth call from rajesh shukla he says you will pay a last amount for salary account creation. I am says i will not pay any amount please refund my amount immediately. He says i forward your request from our company please wait 15-20 days your amount will be credited in your bank account. I can wait 20 days but amount will not be credited in my bank account. I can call these numbers but all number have been switched off. So i request consumer complaints please help me for refund my money as soon as possible.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Jul 10, 2019

Updated by aadiidar I can upload my transaction proof please refund my amount in my bank account immediately.

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A

Abdul shajin

from Mumbai, Maharashtra

Jul 10, 2019

The number I have been using for an years is not receiving OTPs. It used to get before but not anymore.

I contacted Customer Care and they are not willing to resolve this issue.

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Address: Sagolband Salam Leikai Imphal West Manipur, 795001

Hello
Please cancel the recharge of Jio number [protected] of Rs. 448.00 on 09july 2019
At 87013766 Txn#[protected] via Ptym payment account number [protected] . I have wrongly recharged on this [protected] Jio number mistakenly. Please cancel this recharge.
Hidangmayum Kunjalata Devi

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M

MOKSHYa Noob Gaming

from Mumbai, Maharashtra

Jul 10, 2019

I have a good network but facing server disconnecction and server did not respond.Need to fix this ASAP. THANK YOU

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Address: Surat, Gujarat

I have disconnected and handed over the jio modem to jio giga fiber team many days ago and they didn't refund the security deposit till date. I have written many emails and voice complaints but there is no positive response from gigafiber team. They have made me deposit 4500INR while taking the connection saying it is fully refundable
But now customer care give random reasons and there is no positive response. Hope jio will do the needful instead of ignoring the customers

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Address: Dibrugarh, 786010

The network signal strength is 106dbm in this locality of lahowal dibrugarh. When internet speed is checked in device it intimates working at threshold speed. Is this way jio is celebrating their success by offering lucrative schemes by luring the customer in their trap. When customer has increased the company should think about its speed and signal strength the same as during launching. It should have widened its bandwith to support increasing customer base. Try to resolve the issue

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Ganesh802

from Ernakulam, Kerala

Jul 8, 2019

We have recharged 399rs for my Jio number [protected] .Then amount from my bank account has been deducted and the transaction was successful.But the pack hasn't been activated on my phone.please let me know what to do.

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I had recharged my jio no. [protected] for the 498 rs. Plan. I didn't receive any sms from jio confirming the recharge but my net banking statement is showing that my account is debited by rs. 498. When i opened my jio app to check my plan it shows you don't have any plan, recharge now. Please look into this matter and resolve the issue as soon as possible.

Date of recharge: july 8, 2019
Mode of payment: through my jio app and axis netbanking.
Amount of recharge: rs. 498

Regards,
Mrs. Parminder kaur samra

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R

rmeena269

from Chennai, Tamil Nadu

Jul 10, 2019

I recharged fm Rs-149 and balance were also deducted fm my bank account but recharge was not successful
Pse refund my balance in by bank account

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Hi sir / madam,

I have recharged my jio number [protected] on 6 th july 2019 at 10.57 pm using my jio app and paid it by "net banking" mode. The amount has been deducted from my bank account but the recharge is not done. The bank id for the recharge is bil*onl*00174. I didn't receive any br id rv id all i got is the sms stating that money is deducted. Their customer care is useless to resolve this query as i've tried contacting them for 8 times.. I'm really depressed and annoyed because i lost my hard earned money. Please do the needful at the earliest.

Thanks & regards

Mahasriram p

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K

katariasudheer

from Mumbai, Maharashtra

Jul 8, 2019

1. some one linked my jio no in his jio account...How can I unlink my jio no from his account?
2. I have forgot my profile password...how can I change my password?

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I have done wrong recharge on [protected] of rs.98 through amazon.in and the payment is successful.

I have done recharge on 06/07/2019.
Order no.-order #
[protected]

My number is [protected].
So, kindly reverse this recharge to the correct number.

I am sorry for giving you a trouble to reverse the recharge and won't do such mistake again. So, please get it correct l will be thankful if solve my problem.

Thankyou

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Address: 560043

I had subscribed for jio giga fiber broadband connection by paying 4500 rs when i shifted to bangalore. Its been 6 months now and i still did not get the connection. I had applied for cancellation and refund of the money. No response from the jio team or call centers. I have called them several times, provided several cancelled cheque. Jio executives say it will come to the account, call center guys say dd will be sent to the address. But its been 6 months now, i am in a loss of 4500 rs and no broadband connection so far, no refund as well. These days call center guys cut the call as soon as i tell them my name.

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Address: Tolichowki 7 tombs road Vali colony, 500008

Hi All, Jio don't have network coverage properly from starting onwards in my area Tolichowki. I have been suffering from network coverage issue from more than 2yrs. No came to solve it. Given 5 complaints. Those are useless. Now can anyone help us. Please find attached files for complaints.[protected].

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Hi,
I done recharge to wrong number of rs.399 plan to [protected] through "phonepe", transaction is successful, but my actual number is [protected]. My transaction id is n1907050738003879136299. I tried calling to that wrong number but is not in service.
Please do needful help and retransfer recharge to my number [protected] or revert the amount to source transaction app. Thank you

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will jio team bother to respond?