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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026

Complaints 6654

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371

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6283

Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints page 159

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Address: Darjeeling, West Bengal, 734001

Sir, i would like to inform you that till now resolve my big problem by the JIO customer care executive. issue was indoor network problem. when i am in room then full mobile network goes away.I complained but No solution was made.my complain or request number was SR00000MW0XB & date was - 08.07.2018.Afterwards today I called at customer care and I was discussing with Mr Sampad about this issue but He did not take my complaint.So, i requesting to you please arrange to resolve the same on the urgent basis as soon as possible.
please follow below mentioned place where i face this problem...

Nanak Complex Building
Ground Floor, Sevoke Road
Near Church Road
PO-Siliguri
PIN-734001
West Bengal

Thanking You

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Jul 11, 2018

Updated by swapan mandal75 My JIO No is - [protected]
Phone no[protected]

Jul 18, 2018

Updated by swapan mandal75 Till now did not resolve my problem so, please look into this Matter as soon as possible .

Thanks...

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I have been getting calls from this number and constantly being troubled asking questions of God knows who. Another number is[protected].
The person being the same keeps calling from these 2 numbers everytime anytime.
Please block these numbers parmanantly.
[protected], the person owning this number is behind all the trouble being caused to me. Please I request you to please help me out I am really stressed with these calls.

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Address: Jajpur, Odisha, 755019

Website: www.jio.com

Inside of home no network, outside of home one or two bar of network.50 meter distance good network. Since 7nth o f july 2018 i am complaining, Jio care first said to wait 48 hrs, then another 48 hours, then said 90 days. i called on 1909 they said 120 to 180 days . I hv paid Rs. 500 for 84 days (voice & Data) and i got nothing . how some one can wait 90 days with out network on phone.
i want refund or full network or Jio help me port out to another network today (or within 01 to 2 days).

My complain number:- SR00000N018U, SR00000N06NJ, SR00000MXU3A,

Hope u will resolve this soon.

Santosh

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Address: Bellary, Karnataka

I have bought jiofi4 at jio store in bellary.first sale person made a bill on my name . after that he issued product...he didn't do demo ... wheather the product is working or not..i took product and opened in home...it was not working, and i visited store and i complaint against product but the reply from sales person was hilarious ...he said to visit store...then am i bought damaged product or dummy one...is there any sense... buying new product and giving it to a service center for issue...he could have replaced the product ...but he was telling that product is billed...and u should get it to service center...i am really shocked ...the store is really bad in serving customers...and their rudness...i asked him employee id...he does not have one id too...it is so bad.. please take sincerely a action against that store...
Store details are as follows:MY JIO STORE, LAND NO 18A, NO 2KHB COLONY, GANDHI NAGAR MAIN ROAD, BELLARY, KARNATAKA 583103

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V

vijay2050.sonavale

from Mumbai, Maharashtra

Jul 10, 2018

Very Poor Network in my Area

House no - 240
At-Thombarewadi
Post-Poyanje
Tal-Panvel
Dist-Raigad

Contact- [protected]

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Complaint
Reliance Jio User Name [protected]
Email: [protected]@gmail.com

Plan active till 31 July 2018
2 Days I did not open my Desktop.
48 â€“ 49 Hours No PC Operation.
But you have been sending warning email notice claiming falsely
50% Data used
90% Data used within 3 minutes
100% Data used within 4 minutes
For days on opening PC
How absurd.
There is no record system.
Where is 1.5 GB for all those days?
All days showing 100%Data Exhausted
PC on internet not running
No work on internet
No Internet speed
Why this
Please check your record usage system
Give 1.5 GB as per plan.
If I use data only you can issue warning notices.
When no work on PC how can you send notifications.
Please stop sending fake, false, wrong, illegal notifications.
Reliance Jio User Name [protected]
9 July 2018 Night 12.50 am

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Jul 10, 2018

Updated by 9875339304 Complaint
Reliance Jio User Name [protected]
Email: [protected]@gmail.com

Plan active till 31 July 2018

2 Days PC Not Opened But Jio Notices Claimed 3 GB 100% Data Used

2 Days PC not opened
2 Days Desktop Not opened
Jio continued sending notices
Falsely claiming 3 GB used 100%
How?

Why?
Please check

Before sending notifications
Check if there is real data usage
If really used send notice real data usage

Please stop sending false, fake email notices
Clear, there is no record system at Reliance Jio

Challenge, all notices sent were fake
Absolutely, all notifications sent false

You send false notification 0% is recorded 100%
50% data used within 3 minutes opening PC
90% data used within 4 minutes opening PC
100% data exhausted within 4 to 5 minutes opening computer

Please check your record
Send real, true, correct, right, lawful notifications
Reliance Jio User Name [protected]
Date: 9 July 2018 Night 1.04 am

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K

Khushi Walani

from Haridwar, Uttarakhand

Jul 10, 2018

The recharge for my jio number made through paytm was processed successfully but the benefits haven't been received yet. The operation reference number is [protected]. The payment was made on 28th June 2018.

S

Shiv23ansh

from Jodhpur, Rajasthan

Jul 11, 2018

Extremely low internet speeds for last 2-3 days even though full jio signal strength. Causing a lot of inconvenience. Will move to consumer court if the issue is not resolved within 1-2 days.
Place -Kota, Rajasthan -324002

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Address: Allahabad, Uttar Pradesh, 211011

We have received your payment of Rs. 10.00 made via Debit Card for your Jio Number [protected] on 09-Jul-18. To manage your account with MyJio app, click http://tiny.jio.com/MyJioApp
2.We have received recharge request for your Jio connection. Transaction ID : BV00000CDB3Q
Please keep this transaction ID for future reference. Once the recharge is successful, you will receive a confirmation message.
To check recharge status, click https://www.jio.com/recharge_history or dial 1991 from your Jio number.

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Address: 560084

Further to my complaint dated 24/06/2018. I am yet to receive a reply from the concerned authorities. Is not CONTEMPT OF COURT inspite of the Supreme court order that the telecom companies are asking for adhaar car for giving the sim. The sims are also sold on the road and small shops is it not unsafe to give the adhaar details to them and what is the guarantee it will not be misused

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Address: Thane, Maharashtra, 401203

Jio#[protected]

I have done a recharge of â‚¹399 on 22nd June 2018 wherein double dhamaka offer was active, I activated the same add-on pack on 22nd, but now when I see the plan in MyJio app it doesn't showing up additional data pack, the executive on Jio Care chat and Jio Care told me that it got expired since you have activated on previous plan which got expired on 22nd June. In first place how are they attaching the Add On I received as part of new recharge to old plan? There was no warning about the expiry date. Please help restoring the Add-on package

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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The persons name Mr Abhisek Majumder himself called Assistant manager, contect no [protected]/[protected], and Mrs Riya Sharma she herself called Account officer, contect no [protected] and Mr Suprijo gonguli (Engineer) contect no. [protected], they fraud to me in the name of reliance Jio Tower installation in my land, a sum of Rs 1, 13, 650(one lakh thirteen thousand six hundred fifty only) first they requested me a land for reliance Jio Tower...

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Address: 334021

Sir
Myself no.[protected] last two day problem for incoming and outgoing calls problem.my number port Airtel to reliance Jio after port my number start caling but only 1hour after 1hour caal ended problem I caal Jio costumer care service but no satisfied response and no solution iam a smaal business men and I lose 1lakh rupees per day I claim my lose and complaint reliance Jio

Jul 10, 2018

Complaint marked as Resolved

My friend number 8875029428 My problem not resolved by Jio solution.plz contact for this no 9461044427, 8875029428, 8890404516.plz urgent this solution.daily I have one lac rupees losses my business.jio customer service not proper guidance.and daily

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M

Mahesh Kulthe

from Pune, Maharashtra

Jul 11, 2018

à¤¹à¤®à¤¾à¤°à¥‡ à¤à¤°à¤¿à¤¯à¤¾ à¤®à¥ˆà¤‚ à¤°à¤¿à¤²à¤¾à¤¯à¤¨à¥à¤¸ à¤œà¤¿à¤¯à¥‹ à¤•à¤¿ à¤°à¥‡à¤‚à¤œ à¤•à¤¾à¤«à¤¿ à¤¦à¤¿à¤¨à¥‹à¤¸à¥‡ à¤¨à¤¹à¥€ à¤®à¤¿à¤² à¤°à¤¹à¥€ à¤¹à¥ˆà¤‚. complaint à¤•à¤°à¤•à¥‡ à¤à¤¿ à¤•à¥à¤šà¥à¤› à¤«à¤¾à¤¯à¤¦à¤¾ à¤”à¤° à¤¸à¥à¤§à¤¾à¤°à¤£à¤¾ à¤¨à¤¹à¥€ à¤¹à¥‹ à¤°à¤¹à¥€ à¤¹à¥ˆ.à¤…à¤à¥€ à¤¯à¥‡ à¤…à¤‚à¤¤à¤¿à¤® à¤•à¥‹à¤¶à¤¿à¤¶ à¤¹à¥ˆ.

N

Nileshkr1

from Hyderabad, Telangana

Jul 11, 2018

Hello sir/madam, I have a JIO mobile and today its mice and the front speaker is not working properly so please provide a information that what can I do.
mobile IMEI NO. [protected]
model no. F41T
RSN no. RMPTHIDA0047404

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Website: Jio.Com

Dear All
I was recharged on dated 29th as per double data and cash back offer as attached in image but i only received 1.5gb data instead of cash back and 3gb data per day. Have a look into the attachment and resolve on priority.. They was send me the redeem voucher at the same day n time of recharge and didn't mention anywhere that redeem voucher after or new pack start date. So i redeem as usual just like recharge then redeem too but they didn't give m the benefits of cash back n doI was recharged on dated 29th as per double data and cash back offer as attached in image but i only only received 1.5gb data instead of cash back and 3gb data per day. Have a look into the attachment and resolve on priority. I raise complaint through mail but they didn't give me the benefits yet And complaint number too.

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Address: Lucknow, Uttar Pradesh, 226026

On July 07 2018, I went Jio store outlet aminabad Lucknow uttarpradesh for converting my postpaid Jio SIM connection to prepaid Jio SIM connection
And the Jio retailer under wide order number: NO00005E73QY tried to convert my SIM connection which unfortunately got cancelled due to some adhar card reason (baseless reason) but the Jio retailer/service providers are not refunding my money back Rs.248.00. Now the excuse of Jio retailer is that incase of technical issues only Jio service providers refund the money back.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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G

gopal12345678

from Durg, Chhattisgarh

Jul 10, 2018

Reference no IGADWUIGQ3 made recharge of rs 448 on jio no [protected] on my jio app and total 398 has been deducted from my account on 4th july 2018 but recharge not showing in my account of jio

[protected]@gmail.com
[protected]

V

Vyshakgowda

from Bengaluru, Karnataka

Jul 11, 2018

Net is very slow compared to the area "hebbal, Mysore, Karnataka, India".

Checked with near by area even in evening time...it's very fast and pleasent...

We need a fix to this issue.

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Address: 382350

Dear Sir/Madam,

I am resident of B-21 KRUSHNA KUNJ SOCIETY OPPO BHAGAWATI SCHOOL . HIRAWADI ROAD THAKKERBAPANAGAR. There are possiblity to build mobile tower in B-20 krushnakunj society .oppo bhagawati school, hirawadi road . thaakker bapanagr .ahmedabad. With in a distance of less than 10 meters there is buil ( under construction) a mobile tower on the other building and there are senior citizens, Small Kids and pregnant ladies living in our society.There is aschool in a distance of 1.5km As radiation of mobile tower causes hazardous effect on health, we request you to kindly intervene in to the matter and remove the mobile tower in residential area as early as possible.

Kiranben k shah
(protected)

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Address: 225001

Website: freecharge. com

I have done wrong recharge on protected.
I have done recharge of 399 rs via a freecharge. and its showing payment is success i have done recharge on 6 July 2018 jio transaction is (protected) Please reverse this recharge to the correct number.wrong number is [protected]and right number is [protected].
if you could just transfer the benifits of recharge to my number as well as. I will be highly obligated.
thank you,
Aditi Singh

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Address: Mahbubnagar, Andhra Pradesh, 509216

Website: Consumer complaints. in

Sir, I purchased a Jio phone at 3 months back while driving the bike my Jio phone was fallen down.The Jio phonescrews were loose over I only did screws tight and the Jio sticker is not there and the phone is not working so I want to replace my Jio mobile.I was searched in Google WWW.Jiophone.com I seen a warranty 1 year for Jio phone so I wentto Jio store they were asking sticker sir my phone has no sticker please help me sir and reply me also sir I have the good opinion Jio service one of best service mine is Jio sir
I seen in Google is this...

Subject to the terms and conditions hereinafter recorded, a JioPhone having a Defect (â€œDefective Productâ€) shall be repaired or replaced free of charge upon submission of a valid claim by the Consumer (or his or her authorized representative) during the validity of this Warranty as stipulated in Clause 2 hereunder.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Jul 06, 2018

Updated by S'tylÃ®sh StÃ¢r VÃ®Ã§ky consumer complaints logo
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Mobile Service ProvidersReliance Jio Infocomm on jio phone
Reliance Jio Infocomm — on jio phone

1 Review
S' S'tylîsh Stâr Vîçky on Jul 6, 2018
Mark as Resolved
Phone/Mobile Number: [protected]

Sir, I purchased a Jio phone at 3 months back while driving the bike my Jio phone was fallen down.The Jio phonescrews were loose over I only did screws tight and the Jio sticker is not there and the phone is not working so I want to replace my Jio mobile.I was searched in Google WWW.Jiophone.com I seen a warranty 1 year for Jio phone so I wentto Jio store they were asking sticker sir my phone has no sticker please help me sir and reply me also sir I have the good opinion Jio service one of best service mine is Jio sir
I seen in Google is this...

Subject to the terms and conditions hereinafter recorded, a JioPhone having a Defect (“Defective Product”) shall be repaired or replaced free of charge upon submission of a valid claim by the Consumer (or his or her authorized representative) during the validity of this Warranty as stipulated in Clause 2 hereunder.

Jul 06, 2018

Updated by S'tylÃ®sh StÃ¢r VÃ®Ã§ky Please solve my problem fastersir...

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Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

Sir, I have port my bsnl no to jio for better service. But I didn't get either calling or net speed in my residencial area. Sir I have already complained several times . But i got sympathy.your call center person said to me after 3 months your problem is solved. But my problem is same. In another area both are correct.

So sir please solve my problem

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Address: Barabanki, Uttar Pradesh, 212601

Dear Sir,

I belong to South Gautam Nagar, Fatehpur, U.P. I have been facing the network and internet speed problem for last 2 months. after 12 PM everyday internet speed goes down drastically in this area. Many people has ported their no even Last month I was using my secondary no for internet. Lats month due to offer I recharged again and Facing same problem. I do some work on internet I need good speed but after 12 PM I can't even open a website, facebook & can't run a video even on 360p quality.

I never used Jio before. Somehow I had to port into JIO 4 months back. 300-400 rs is not a concern but I need good internet speed to work on. This time I am not receiving even speed equal to a 3G network.

Regards,
Mayank Gupta
[protected]
[protected]@gmail.com

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Address: Bhopal, Madhya Pradesh, 462022

Hi,
I live in 56, kalpana nagar, piplani, bhopal, madhya pradesh-462022
The network of jio service provider is so poor that I can't even call someone.I have been staying here for months but nothing changed.I hope you people will take it seriously because without internet or network and lots of data is waste and I am seriously considering to switch my network provider...

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Address: Purnia, Bihar, 854301

Hi,

My name is Masum Raza i have recharged 299rs on 06.07.2018 transaction successfully done to [protected]@icici but didn't got any plans, confirmation from [protected]@icici amount deducted from bank. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference.

Thanks
Masum Raza

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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S

Supria satesz

from Sivakasi, Tamil Nadu

Jul 6, 2018

I am not able to get bank OTPs, sms in Jio Sim. Since i have been using it for one month. Want to get otps, sms from jio sim. Kindly resolve this issue

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The jio number [protected] has been activated. This subscriber has misused my mobile number ([protected]) for the purpose authentication . auth ref code 4340e7c0388c4a389b364199bb0e8de9, they have used "fingerprint'' on[protected] at 15:39:12 hrs at a device deployed by "Reliance jio infocomm limited" and the sim has been already delivered to them.

kindly block my number which has been misused by the subscriber and fix this problem as soon as possible.

Regards,
siddaiah.s

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