Reliance Jio Infocomm Complaints & Reviews

Demanding pay money for tower installation, noc certificate, intercity charge

(Itc co tower/tel net chennai jio tower/kasturi) they are totally false agreement / illegal tm, kindly avoids they are call,
Sms, email ~[protected]@gmail.com /[protected]@gmail.com throgh this mobile no~ [protected]/ [protected] /[protected]/kasturi~[protected]/...

I am using jio network since quite long time but i am not happy with services while travelling.

I live at delhi and i travel from delhi to jaipur on alternate friday and then return to delhi on sundays.

Main issue with this network is very poor connectivity during the travel from each side.

Before jio, i was using voda and airtel but never faced such issues for longer time.

I sent...

Money deducted on15th feb but recharge not completed i done via myjio upi via phone person plz return my money time 7:14 my jio number is[protected] plz return my amount to my account which duducted coupon return to my jio app so plz keep my amount i was trying to keep screen shot but not getting kindly accept request and respond immediately my jio which i want recharge also kept...

Sir,
I face lot a network problem, and day by day speed down on our area network signal always 4or 5 but not speed please take a action, when you're not take a action our area's all the people are going to other operating network,

I am from amaipur, barabagan, suri, birbhum, w. B, pin 731103, no. [protected]...

I was using jio post paid, due to some reason was not using for around 3 months and bill also not paid so they disconnected without my knowledge.
Since there is pending amount i wanted to pay, so tried online and it was showing "number invalid error". Even jio store guys also getting same error for my number. Tried contact jio care, jio store, and sent so many mails [protected]@jio.com, tried to reach out via twitter.
I was like...

Date of incident-24/08/2017
My self neeraj shukla, i book jio phone by [protected] on dated[protected] and payment debited by debit card rs. 1000/- but i am not receive order number then i call jio coustumer care they said to me that we contact you shortly but till date i am not receive order no and phone.

Complain no service request number for your reference is sr00000gpiqz....

I recharged one jio number for 399 on 18 january 2018 but from my bank account debited with 798 i contacted jio customer care but no resolution received from care i also made long conversion on gmail and on phone also but jio care is too poor and till today after one month no satisfactory answer from jio. Some time said recharge done to all jio linked account some time said recharge was unsuccessful some time said recharge done to no in which...

I have recharged my jio number [protected] via jio.com on 16 Feburary 2018 at 1 :49 pm through UPI payment( Samsung pay mini).Rs 399 was deducted message I got was

Your a/c no. XXXXXXXXXXX7764 is debited for Rs.399 on[protected] and credited to VPA [protected]@icici (UPI Ref no[protected]
But the recharge was not done.
I have contacted the customer care again and again and am not getting any satisfactory response....

I have raised multiple complaints in january 2018 and february 2018 regarding non-availability of network and 4g network in my house. This is problem is only in particular location. I haven’t received any solution to this. I am planning to file complaint in consumer court and ask for suitable compensation
Awaiting response, else allow me to port.
My no [protected], riyas...

Changing plan suddenly. I recharge with 459 getting 1gb on 15 january but on 26 jan jio release new plan 1.5gb on 399 recharge. I am suffering 500mb less with rs.60 loss. Tell me, to where is it right. Jio should take care about that before launching any new plan prime member should be informed. Otherwise due unability to satisfy the counsumer let lose their service consumers. Plzz i have humble request to you plzz solve ny problem i want...

Jio network is too slow. When i contacted customer care. They said "we have limited network coverage in this location. We have noted down your concern and will try to improve in future" my question is here if they have limited network coverage in pinjore area then why they are selling and promoting jio in this area. 10-12 neighbors of mine facing same issue. My request id was sr00000hrtn0. My jio number is [protected]...

I am from visakhapatnam and i have jio number and i traveled to bangalore last week.
I have faced big problem at bangalore as there is no jio network. I couldn't get any phone calls or mail or vedio call.
Please let me know why it is so.
Next week again i have to go to bangalore.
I don't want to face same problem again.
If you don't have network in bangalore surrounding, i will have to take airtel or another...

Hi,
I'm a jio customer and it's really annoying that jio internet speed is very slow in my area, i have already raised a complaint regarding this and they confirmed that it will be resolved within 60 days, however now it's been more than 150 days still they're saying will be resolved. The customer service is so worst that they lie and just want to get rid of the customers without any resolution....

I have a jio sim. But its network not worked properly. I complaint against this. Helpline number said it will be resolve in just 90 days but nothing happened.
Then after 90 days i again contact the helpline number they again told me that it will be resolved in 90 days. My money got wasted by recharging the jio plans approx a year. Please do something.
I hope you justice with me.
Thanks......

Jio fiber

It's been more than 20 days i'm unable to use internet at my home and my whole work has been stuck. My kid is not able to watch his online tutorial classes on his smart tv.

Basically i had jio fiber connection installed at my house in sec 40 b chd after waiting 25 days and so many requests made via emails. It just worked hardly 1 month that few people from mc chd took away the internet box installed...

I have been to jio store to port my vodafone postpaid connection to jio postpaid. The store executive activated a new number in my name instead of porting my vodafone connection. He then submitted request to cancel the number he created in error and did my vodafone number portability.

However later on u started getting calls from jio asking for payment on connection which was incorrectly opened. I explained them the scenario...

Boss I am not getting internet for long. I renewed 399 pack but not getting internet for long.

chennai sim - [protected]
now used in Hyderabad - 16

I have complained several times and still not getting any solution apart from getting sarcastic reply from jio chat.

my internet is slow sometimes not working for the past 20 days and somebody in jio is manipulating my daily usage.. manipulate...

I have made a recharge using my jio application on 12/02/18. The money got deducted from my account but has not yet been credited to my number. The employees are not very helpful with it. Return back the money since the payment was successful from the bank. The payment was done using bhim application. I have contacted my bank and they say that the payment was successful from the bank's end. I also contacted jio officials but they have not...

Hi sir,
I have been using jio for quite long and was satisfied with its services. But recently i got a message that my outgoing services have bee disabled due to abnormally high number of calls!! I dont know why that happened despite the fact that there was unlimited calls mentioned in plan. Even if there is a case i just wish to request jio to renew my service once again and i will take care of this thing in future.
Jio number:...

Dear sir,
I am using jio wifi no [protected]. My plan is daily 1 g b, but if i use continuously for 2 hrs. My 1 g b gets over within that time frame. How this is possible. I used to use airtel 10 g b for entire month with great satisfaction. The concern was only billing. But now i am definitely having my concern is that even jio is also taking customers for a ride. They they claim 1gb. But actually speaking its not. Would you please...